README for the HP Neoview Windows Client Package (Upd 1 R2.4-P SP2)

Checking Version Compatibility

Before installing the Neoview Windows Client Package, check the compatibility of the package

with the Neoview platform.

Compatible Versions of the Neoview platform

Client Product

Name

Neoview Release of

the Client Product

Neoview Release 2.4-P Service Pack 2 and later versionsHP Neoview

Windows Client

Package

V24 Update 1

Neoview Release 2.4 Service Pack 2 and laterHP Neoview

Windows Client

Package

V24

Getting the Version of an Installed Client Product

If you already have a client product installed on your workstation, see one of the READMEs

listed in Table 1 (page 5) to determine the version of the installed client product. To locate a

README, see “Related Product Documentation” (page 11).

Installation for Neoview Release 2.4-P Service Pack 2

These installation instructions apply to Neoview Release 2.4-P Service Pack 2 and subsequent

updates of the product until otherwise indicated by a replacement README:

• “Installation Requirements” (page 6)

• “Uninstalling Older Versions of Windows Drivers and Tools” (page 7)

• “Downloading the Installation Package” (page 7)

• “Checking the Version of the setup.exe File” (page 8)

• “Installing the Package” (page 8)

• “Configuring a “Silent” Installation” (page 9)

• “Troubleshooting the Installation” (page 10)

• “Adding, Removing, or Repairing Drivers and Tools By Using the setup.exe File” (page 10)

• “Uninstalling by Using Add or Remove Programs in Windows XP” (page 11)

• “Uninstalling by Using Programs and Features in Windows Vista” (page 11)

• “Related Product Documentation” (page 11)

Installation Requirements

Before you can install the Windows client package, make sure that the following hardware and

software are present: