Neoview Management Dashboard Client Guide for Database Administrators (R2.4)

From field: Defines the return e-mail address shown in the e-mail or phone alert. If you are using
short messaging, you might want to keep this field short.
Subject field: Defines the subject sent with the e-mail or phone alert. If you are using short text
messages, you might want to leave this field blank or keep the subject short.
Priority: Defines the priority of the notification message. Standard RFC 821 priorities are used:
Normal, Urgent, Non-Urgent. If your notification is an alert, you probably will want to set the
priority to Urgent. (Urgent can expedite transmission, and mail or wireless viewers might also
pay special attention to messages marked Urgent.)
Importance Menu: Defines the relative importance of the message. Standard levels of importance
are Low, Medium, and High. If your notification is an alert, you probably will want to set the
importance to High.
Append check box: If selected, indicates text will be appended to the end of the message. If Style
HTML is specified, appended text can be HTML. Otherwise it should be plain text.
Mail Alerts to Wireless Phones and Pagers
There are hundreds of simple mail transfer protocol (SMTP) servers on the internet that provide
a variety of text messaging functions for wireless phones, pagers, and e-mail services.
These servers allow you to send e-mail text messages to wireless phones, pagers, Blackberry,
PDA, and cellular devices. A short list of some of the more common SMTP servers includes:
AT&T - [e-mail] Bell Canada - [e-mail]
Bell South - [e-mail] Cellular One -
[e-mail] MCI - [e-mail] Mobistar Belgium
- [e-mail] Mumbai Orange - [e-mail] Nextel -
[e-mail] Qwest - [e-mail] SBC
Ameritech Paging - [e-mail] Skytel Pagers -
[e-mail] Skytel Pagers - [e-mail] T-Mobile -
[e-mail] T-Mobile UK - [e-mail] Verizon
Pagers - [e-mail] Verizon PCS - [e-mail]
For current information about text messaging server addresses and conventions, contact your
wireless network provider.
Once you determine your wireless provider's SMTP addressing convention, enter that address
along with your wireless address in the To, CC, or Bcc field of the Recipients property sheet on
the Notify control panel.
Notify Server
The Server portion of the Notify control panel defines what SMTP server is used for notifications.
Contact your system administrator for assistance if you are not familiar with how to configure
a SMTP server (for outgoing mail) or a POP server (for incoming mail). Many SMTP servers are
available for use on the internet, and each has its own specific configuration and user or password
rules.
Valid options for configuring access to intranet and or internet mail servers follow. You should
contact your system administrator for assistance if you are not familiar with configuring access
to e-mail servers. Three configuration possibilities:
• POP and SMTP Server fields blank: Leaving both the POP and SMTP fields blank allows
you to use the Dashboard notification mechanism locally, without sending e-mail or pager
notifications. For example, if you select Style HTML and select the Show check box on the
Content property sheet, notification reports automatically appear on your workstation web
browser whenever the notify rule condition is satisfied (that is, when a critical state change
occurs or at periodic intervals).
• SMTP field supplied, POP field blank: Leaving a blank POP field in conjunction with a
valid SMTP server is allowed in server environments where POP authentication is not
OSC Property Sheet 79