README for the HP Neoview Management Dashboard Client (Upd2 R2.3 SP2)

2. From the menu bar, select View→ Options. A Password window opens on top of the
Properties window.
3. Enter the password, and select OK.
4. Select the SSG tab, and then select Advanced. The SSG/CSG Advanced window opens.
5. In Name Options, uncheck Term Name, and select OK.
6. On the Permanent Change Warning, select Yes.
7. Close the Dashboard Properties window by clicking OK.
8. Shut down Dashboard, and CSG if it is running.
Other Important Information About This Product
Dashboard Client Support for International Character Sets
The Neoview Management Dashboard supports international character sets, including ISO8859–1,
Japan Shift-JIS, and Unicode, with the following restrictions:
• Non-ASCII character set support is provided for only the following entities, fields, window
and a character:
FieldsEntity
ClientID, ApplID, SQLText, DSNQuery
ClientID, ApplID, ServiceName, QueryNameQueryRTS
Domain Name, Catalog, Schema, Table Name, Columns (Missing Stats),
Repair Action
Table
Command WizardWindow
Backslash in all domain names onlyCharacter
Non-ASCII characters do not occur in the other fields defined for these entities, except show
related displays.
NOTE: The Table entity is disabled by default in Service Packs 1 and 2.
• Non-ASCII character set support has been provided for the East Asian locales supported
by the latest Neoview Release 2.3.
• In Show Related displays, characters outside the ASCII numeric code set are not displayed.
• Capture of EDL with non-ASCII data is not supported.
• Commands issued in the Command and Control facility might fail or have unexpected
results if the queries on which they operate have domain names that contain non-ASCII
characters.
• The Client Server Gateway (CSG) cannot establish a connection to the Neoview platform
on behalf of a workstation that has non-ASCII characters in its name. Thus, the Dashboard
Client will obtain no data from the Neoview platform. A workaround for this limitation is
to use dynamic workstation names by clearing the Term Name option on the SSG property
sheet, as described in the HP Neoview Management Dashboard Client Guide for Database
Administrators.
• A table whose name contains characters other than 7–bit ASCII cannot be explicitly configured
(by HP Support) for monitoring by Dashboard. Such a table will be monitored only if the
SQL compiler reports that the table has missing or obsolete statistics.
16