README for the HP Neoview Management Dashboard Client (R2.3)

2. From the menu bar, select View —> Options. A Password window opens on top of the

Properties window.

3. Enter the password, and select OK.

4. Select the SSG tab, and then select Advanced. The SSG/CSG Advanced window opens.

5. In Name Options, uncheck Term Name, and select OK.

6. On the Permanent Change Warning, select Yes.

7. Close the Dashboard Properties window by clicking OK.

8. Shut down Dashboard, and CSG if it is running.

Dashboard Client Support for International Character Sets

The Neoview Management Dashboard supports international character sets, specifically ISO88591,

Japan Shift-JIS, and Unicode, with the following restrictions:

• Non-ASCII character-set support is provided for only the following entities and fields:

— Query (ClientID, ApplID, SQLText, DSN)

— QueryRTS (ClientID, ApplID, ServiceName, QueryName)

— Table (Domain Name, Catalog, Schema, Table Name, Columns (Missing Stats), Repair

Action

NOTE: Non-ASCII characters do not occur in the other fields defined for these entities, so

non-ASCII character-set support does not apply to those other fields.

• The Client supports only a subset of non-ASCII characters—specifically, values encoded

using the ASCII numeric code set (0–127 decimal). In the fields for which non-ASCII

character-set support is provided, all ASCII and supported characters are displayed correctly,

but unsupported non-ASCII characters—characters with values outside the ASCII numeric

code set—appear as a series of question marks, blanks, or other replacement characters.

• In Show Related displays, characters outside the ASCII numeric code set are not displayed

correctly in the local language.

• Capture of EDL with non-ASCII data is not supported.

• Commands issued in the Command and Control facility might fail or have unexpected

results if the queries on which they operate have domain names that contain non-ASCII

characters.

• The Client Server Gateway (CSG) cannot establish a connection to the Neoview platform

on behalf of a workstation that has non-ASCII characters in its name. Thus, the Dashboard

Client will obtain no data from the Neoview platform. A workaround for this limitation is

to use dynamic workstation names by clearing the Term Name option on the SSG property

sheet, as described in the HP Neoview Management Dashboard Client Guide for Database

Administrators.

• A table whose name contains characters other than 7–bit ASCII cannot be explicitly configured

(by HP Support) for monitoring by Dashboard. Such a table will be monitored only if the

SQL compiler reports that the table has missing or obsolete statistics.