HP Surestore NAS 8000 Direct Attach Solution Integration Manual

42 Warranty and Support
Warranty Upgrades
HP offers warranty upgrades to provide a higher level of response or repair time commitment
for your HP SureStore NAS 8000. For more information on upgrading your warranty, contact
your local HP sales representative or authorized reseller.
Warranty Contacts U.S. and Canada
For hardware service and telephone support, contact:
■
An HP-authorized reseller
or
■
HP Customer Support Center at 970-635-1000, 5 AM to 5 PM, M-F; outside the U.S., go to
www.hp.com/support/nas8000
Current Support Information
For the latest support information, go to: www.hp.com/support/nas8000
Preparing for a Support Call
If you must call for assistance, gather the following information before placing the call to
expedite the support process:
■
Product model name and number
■
Product serial number
■
Applicable error messages from system or diagnostics
■
Client operating system type and revision