HP MSA Events Description Reference Guide (762785-001, March 2014)

Contacting HP 69
2 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/go/hpsc
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Product advisories
Sign up for proactive notifications to receive MSA product advisories. Applying the suggested resolutions
can enhance the availability of the product. Sign up for the notifications at:
http://www.hp.com/go/myadvisory
Related information
From the support website, you can access additional manuals and information, including best practices,
guided troubleshooting, and firmware downloads: http://www.hp.com/support
.
Other helpful websites are:
• HP Systems Insight Manager website: http://www.hp.com/go/hpsim
• Single Point of Connectivity Knowledge (SPOCK) website: http://www.hp.com/storage/spock
• White papers and Analyst reports: http://www.hp.com/storage/whitepapers
Typographic conventions
Table 3 Document conventions
Convention Element
Blue text: Table 2 (page 6) Cross-reference links
Blue, bold, underlined text Email addresses
Blue, underlined text: http://www.hp.com
Website addresses
Bold text • Keys that are pressed
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as menu and list
items, buttons, and check boxes
Italic text Text emphasis