HP MSA Events Description Reference Guide (762785-001, March 2014)

40 Event descriptions

274

Warning The indicated PHY has been disabled, either automatically or by a user. Drive PHYs are automatically

disabled for empty disk slots or if a problem is detected. The following reasons indicate a likely hardware

fault:

• Disabled because of error count interrupts

• Disabled because of excessive PHY change counts

• PHY is ready but did not pass COMINIT

Recommended actions

• If none of the reasons listed above, no action is required.

• If any of the reasons listed above is indicated and the event occurs shortly after the storage system is

powered up, do the following:

• Shut down the Storage Controllers. Then turn off the power for the indicated enclosure wait a few

seconds, and turn it back on.

• If the problem recurs and the event message identifies a disk slot, replace the disk in that slot.

• If the problem recurs and the event message identifies a module, do the following:

• If the indicated PHY type is Egress, replace the cable in the module's egress port.

• If the indicated PHY type is Ingress, replace the cable in the module's ingress port.

• For other indicated PHY types or if replacing the cable does not fix the problem, replace the

indicated module.

• If the problem persists, check for other events that may indicate faulty hardware, such as an event

indicating an over-temperature condition or power supply fault, and follow the recommended

actions for those events.

• If the problem still persists, the fault may be in the enclosure midplane. Replace the

chassis-and-midplane FRU.

• If any of the reasons listed above is indicated and this event is logged shortly after a failover,

user-initiated rescan, or restart, do the following:

• If the event message identifies a disk slot, reseat the disk in that slot.

• If the problem persists after reseating the disk, replace the disk.

• If the event message identifies a module, do the following: