HP MSA 2040 User Guide (723983-002, September 2013)

68 Support and other resources
Websites
• HP MSA 2040 home page: http://www.hp.com/support/msa2040
• HP MSA 2040 QuickSpecs: http://www.hp.com/
support/msa2040/QuickSpecs
• HP MSA 2040 user documents: http://www.hp.com/support/msa2040/Manuals
• HP MSA 2040 best practices: http://www.hp.com/support/msa2040/BestPractices
• HP MSA 2040 firmware downloads: http://www.hp.com/support
• HP MSA 2040 Guided Troubleshooting: http://www.hp.com/
support/msa2040/Troubleshooting
• HP Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products:
http://www.hp.com/support/Safety-Compliance-EnterpriseProducts
• HP Systems Insight Manager website: http://www.hp.com/go/hpsim
• HP Technical Support website: http://www.hp.com/support
• Single Point of Connectivity Knowledge (SPOCK) website: http://www.hp.com/storage/spock
• Servers: http://www.hp.com/go/servers
• SAN infrastructure: http://www.hp.com/go/san
Prerequisites
Knowledge of relevant topics is required for installing and using this product:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network management
• Relevant protocols:
• Fibre Channel (FC)
• Internet SCSI (iSCSI)
• Serial Attached SCSI (SAS)
•Ethernet
Troubleshooting resources
See Chapter 7 for simple troubleshooting procedures pertaining to initial setup of the controller enclosure
hardware. The chapter describes fault isolation methodology, basic fault isolation steps, and options
available for performing the basic steps using the Storage Management Utility (SMU), the Command-line
Interface (CLI), event notification, and LEDs. Diagnostics steps are also described.
For additional information see the HP MSA 2040 Guided Troubleshooting website:
http://www.hp.com/
support/msa2040/Troubleshooting