HP Mobile Printing for Pocket PC 2003/2003SE - (English) User Guide

Printing problems 63
ENWW
Nothing prints and no error message is displayed
Make sure that you are within the range of the printer. If nothing prints and no error message
displays, use the following steps to correct the problem:
1. From Print Manager, tap Tools, and then tap Current Print Jobs to check the status of
the document.
2. If the status shows an error, tap it to see details of the problem.
Printing is slow
It may take a while to process and print complex documents from a Pocket PC. Tap Tools, and
then tap Job Status to make sure no errors are reported and that the print job is being
processed.
To increase the printing speed, use a lower print quality setting such as Normal or Draft.
Fonts are not printing correctly
Only one font (Tahoma) is available when printing directly to the printer from HP Mobile
Printing.
Graphics are not printing, or not printing correctly
• The graphic format may not be supported.
• When printing a document from a Pocket PC, the print quality may not be as good as
printing from a desktop computer, and graphics in the document may not print correctly.
When viewing or printing a Word, PowerPoint, or Excel file, the document does not appear as
expected
See Appendix A, ClearVue product limitations
.
PowerPoint slides are printed two to a page, instead of each slide being sized to fill the page.
This is due to the memory constraint on the Pocket PC.
An error message indicates there is insufficient memory or system resources
Viewing and printing a complex desktop file on the Pocket PC requires a large amount of its
memory and system resources. Close all other programs before printing a desktop file.
Remember that on the Pocket PC, tapping
× at the top right corner of a screen does not close
a program but only minimizes it.