HP Mobile Printing for Pocket PC 2003/2003SE - (English) User Guide

Troubleshooting ENWW60
Printers. On the System tab, set the Bluetooth COM port. For more information, check the
manufacturer’s Bluetooth software specifications.
You’ve configured a Bluetooth printer with an iPAQ 5450/55 device, but the following error
message occurs:
“Unable to connect to the Bluetooth printer. Check whether the printer is powered on and
located within the supported range. If the problem persists, restart your device.”
There may be a faulty connection between the Bluetooth printer and Bluetooth Manager that is
preventing HP Mobile Printing from connecting to that printer.
To correct the problem, do one of the following two options:
1. Remove the connection between the printer and the COM port. This connection, as shown
in the Active Connections list, was established in the iPAQ 5450/55 Bluetooth Manager.
a. Tap Start, tap iPAQ Wireless, and then tap Bluetooth Manager.
b. Tap and hold on the printer icon. A pop-up menu appears.
c. In the pop-up menu, tap Disconnect. This allows HP Mobile Printing to establish its
own COM port connection to the Bluetooth printer.
d. Return to HP Mobile Printing to print.