HP Mobile Printing for Pocket PC 2002 - User Guide

ENWW Printing problems 65
5
Troubleshooting
Printing problems
Unable to find Print buttons when trying to print e-mail messages or
files
You must open HP Mobile Printing to print e-mail messages or files.
Make sure you are not looking for the Print buttons in Inbox or File
Explorer as you cannot print directly from those programs.
You can purchase and install ClearVue viewers which will enable you to
open files in Inbox or File Explorer (supported file formats only) and then
print them. For more information, see Print Word, PowerPoint, Excel, or
PDF files.
Unable to view e-mail messages in HP Mobile Printing
Make sure Inbox is properly set up and you are able to send and receive
messages in Inbox. Support for e-mail is for ActiveSync and IMAP4 only.