Building Disaster Recovery Serviceguard Solutions Using Metrocluster with Continuous Access for P9000 and XP A.11.00

Table 9 Error Messages and their resolution (continued)
ResolutionCauseLog Messages
Refer to Metrocluster documentation for
cleanup procedures required before restarting
the Site Controller.
Site Controller startup failed.
The Site definitions in the
Serviceguard cluster are
no longer available.
Failed to get local site name.
There is no site defined for this node in the
cluster configuration.
1. Verify the Serviceguard cluster
configuration file and reapply with the
sites defined appropriately.
2. Restart the Site Controller Package.
Exiting (when sites are not defined)
The preparation of the
replicated disk and
Failed to prepare the storage for site. 1. Verify the host connectivity to disk
arrays.
making it read-write
on the site nodes failed.
2. Ensure that the replication management
software is configured properly and is
functioning correctly.
3. Restart the Site Controller Package.
There is no Metrocluster
Environment file in the Site
Error: Metrocluster Environment file does not
exist in /etc/cmcluster/hrdb_sc
1. Restore the Metrocluster Environment file
under the Site Controller Package
directory.Controller Package
directory on the node
2. Verify if the Metrocluster Environment
file is named using the Metrocluster
defined naming convention.
where Site Controller
Package failed.
3. Restart the Site Controller Package.
There is more than one
Metrocluster Environment
Error: More than one environment files are
found in /etc/cmcluster/hrdb_sc.
1. Remove the redundant file.
2. Restart the Site Controller Package.
file in the Site Controller
Package directory on the
node where Site
Controller failed.
The Site Controller
Package failed to import
Error: Failed to import CVM DG <CVMDG
name>
1. Verify the syslog on the site CVM
master node.
the CVM Disk Group on
the site it failed to start.
2. Verify the disk group status using VxVM
commands.
3. Identify and fix issues.
4. Restart the Site Controller Package.
The Site Controller
Package failed to deport
Error: Failed to deport CVM DG <CVMDG
Name>
1. Verify the syslog on the site CVM
master node.
the CVM Disk Group on
the other site.
2. Verify the disk group status using VxVM
commands.
3. Identify and fix issues.
4. Restart the Site Controller Package.
If the cluster is reforming, then ignore these
error messages.
This message is logged
because the cluster is
Message logged in the syslog file.
Warning: Site Controller
<site_controller_package_name> not able to
If the cmviewcl command fails because
of a memory, network, or CPU transient
error condition, then fix the issue.
reforming or because of
transient error conditions.
set the Site Safety Latch value to <value> on
node <node_name>.
Verify the Site Controller Package
<site_controller_package_name> log for more
details.
Remove the comments specified after the
values of the critical_package
parameter.
This message appears
because a comment is
specified after the
critical_package
When you execute the cmapplyconf -f -P
hrdb_sc.config command, the following
message is displayed:
Troubleshooting Metrocluster SADTA 87