HP Matrix Operating Environment 7.3 Release Notes

Suggested Action
1. Perform manual cleanup, see the Manual clean-up process (physical) in the HP Matrix Operating
Environment Infrastructure Orchestration User Guide at http://www.hp.com/go/matrixoe/
docs. Refer to Manual cleanup for HP Insight Control server provisioning.
2. Recreate the service request in Matrix infrastructure orchestration.
Create Service request with Insight Control server provisioning fails when deploying RHEL
5.9 OS
The installation of RHEL 5.9 OS fails with the following messages:
In Matrix OE, the following error appears on the infrastructure orchestration Requests screen and
the failed server is moved to the maintenance pool:
Task for Logical Server has failed. Logical server job (ID =
logicalservername_FQDN completed with a failure status. Failure: At
least one OS or software deployment has failed.
In the Insight Control server provisioning appliance console, the following error appears:
Monitor Installation with exit code 1 at step 19
The target server remains in LinuxPE in maintenance server mode.
Suggested Action
1. Perform manual cleanup, see the Manual clean-up process (physical) in the HP Matrix Operating
Environment Infrastructure Orchestration User Guide at http://www.hp.com/go/matrixoe/
docs. Refer to Manual cleanup for HP Insight Control server provisioning.
2. Recreate the service request in Matrix infrastructure orchestration.
Create Service request with Insight Control server provisioning fails when deploying SLES11
SP3 OS with exit code 6 error on appliance console
Deployment of SLES11 SP3 OS fails with the following messages:
In Matrix OE, the following error appears on the infrastructure orchestration Requests screen and
the failed server is moved to the maintenance pool:
Task for Logical Server has failed. Logical server job
(logicalservername_FQDN) completed with a failure status. Failure: At
least one OS or software deployment has failed
In the Insight Control server provisioning appliance console, the following error appears:
Wait for HPSA Agent failed with exit code 6 at step 21
Suggested Action
1. Perform manual cleanup, see the Manual clean-up process (physical) in the HP Matrix Operating
Environment Infrastructure Orchestration User Guide at http://www.hp.com/go/matrixoe/
docs. Refer to Manual cleanup for HP Insight Control server provisioning.
2. Recreate the service request in Matrix infrastructure orchestration.
Delete service request leaves "clean-me" logical servers when used with Integrity servers
if disk is not erased before delete service request
After successfully provisioning a physical Integrity server blade (using Ignite-UX, or through a
secondary CMS in a federated CMS environment), there are manual steps you must perform to
allow the disk to be erased during de-provisioning. Erasing the disk is part of a successful
de-provisioning (delete request) for an Integrity service.
If the disk is not erased, the delete service request may fail and “clean me” logical servers will
remain. In that case, a manual cleanup procedure is required. (See the Suggested action for the
cleanup procedure.)
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