HP Integrity Virtual Machines Manager Version 4.0 Getting Started Guide

A Error Messages and Troubleshooting
This appendix discusses error messages and troubleshooting related to VM Manager problems,
and describes the error and status labels that might appear with utilization meters (bar graphs)
displayed on certain VM Manager screens. This appendix includes the following sections:
• “Error Messages” (page 91)
• “Utilization Meter Status/Error Information” (page 92)
• “Troubleshooting Virtual Machine Problems” (page 93)
Error Messages
Error messages visible in VM Manager are returned primarily from the Integrity VM commands
themselves. This section describes how to review such error messages as logged by Integrity VM
and includes information about error messages that might be seen when attempting to access
VM Manager. Other errors or problems are discussed in “Troubleshooting Virtual Machine
Problems” (page 93).
Reviewing Error Messages
To review an error message that resulted from an Integrity VM command run by VM Manager
in the past (and so is not currently viewable), you can select View→Integrity VM log for VM
Host... or View→Integrity VM log for VM.... The former menu item displays events logged by
Integrity VM that pertain to the VM Host and all its guests. The latter menu item displays events
logged by Integrity VM that pertain to a specific virtual machine. For more information, see
“Viewing Integrity VM Host and VM Logs” (page 72).
For more information about error messages related to Integrity VM, see the HP Integrity Virtual
Machines Installation, Configuration, and Administration manual.
Errors Accessing VM Manager
Under certain circumstances, errors can occur when attempting to enter Integrity VM Manager
from HP Virtualization Manager (VSE Management Software under HP SIM) or from the HP
System Management Homepage. In those cases, a page titled “Access failure” is displayed with
the name of the VM Host system and the reason for the failure to enter Integrity VM Manager.
The following list describes the access failure messages that you might receive:
• The user is not authorized to monitor the VM host in HP Systems
Insight Manager. Authority to monitor the VM host is required to
use Integrity Virtual Machines Manager from HP SIM for the VM host
or for any VM hosted by it.
To use VM Manager, an HP SIM user must have at least Monitor Tools authorization for
the virtual machine host system. If a user has authority to manage an individual virtual
machine but is not authorized within HP SIM to monitor the VM Host system that contains
it, the error message appears when the user selects the VM Manager icon in the virtual
machine's system box displayed by the Virtualization Manager Visualization tab. To return
to Virtualization Manager, select All VSE Resources in the left-hand navigation pane of
HP SIM (System and Event Collections→Systems→Shared→Systems by Type→All
VSE Resources).
• The VM host is not known to HP SIM. The VM host must be known to HP
SIM to use Integrity Virtual Machines Manager for the VM host or
for any VM hosted by it.
It is possible that a virtual machine might be discovered by HP Systems Insight Manager
while the containing VM Host has not yet been discovered. To use VM Manager, both the
virtual machine and the containing VM Host must be discovered by HP SIM. This error
message appears when you select a virtual machine link in the virtual machine system box
displayed in Virtualization Manager before HP SIM has discovered the virtual machine's
VM Host. To return to Virtualization Manager, select the All VSE Resources link in the
Error Messages 91