HP Matrix 7.2 KVM Private Cloud Getting Started Guide

Possible cause and recommendationSymptom
The virtual machine instance is not running
1. Verify that the instance is running and accessible.
2. Retry.
Removing an IP address owner operation is unsuccessful
Apply the recommendations that pertain to your situation.
Possible cause and recommendationSymptom
IP address configuration
Owner of the selected IP address is not
removed
1. Verify the following:
• An IP address is selected.
• The IP address is not attached to a virtual machine.
To remove the owner designation, first detach the address from the
instance.
2. Retry the operation.
The virtual machine host is not up
1. Verify that the host is up and accessible.
2. Retry.
Troubleshooting images
These sections describe a behavior you might encounter and provide suggested actions you can
take.
Add Image operation is unsuccessful
Apply the recommendations that pertain to your situation.
Possible cause and recommendationSymptom
Disk space allocated for image is full
1. Increase the storage volume by expanding the logical volume for the
storage file system, or clean up used disk space.
Image to be uploaded has the same identifier as another image
1. If there are duplicate identifiers, delete one image or create a new image
with a different (unique) identifier.
Now retry the Add Image action.
When uploading an image, Error
adding image is displayed
If the error persists, download and check log files. From the Settings screen,
select Actions→Download audit logs.
The image upload was only partially completed due to browser
upload size limits
This might be the source of the problem if:
• The image file is more than 2 GB and your browser is Microsoft Internet
Explorer, or the image file is more than 4 GB and your browser is Mozilla
Firefox
In this situation,
The size of the uploaded image is smaller
than expected on the Images screen
Troubleshooting images 39