HP Toptools for Servers v5.0 Administrator Guide

Table Of Contents
Chapter 2 Installing HP TopTools
28
Scroll through the list of services and select the SNMP service. Then
click Stop.
à Restart the server. When the server comes back on-line, a restart
message is automatically sent to the console, either to the TopTools
event log or to Auto Alert.
At your HP NetServers running Novell NetWare/IntranetWare:
1. Is the SNMP service running on the HP NetServer in question?
At your NetWare console, to verify proper installation of SNMP.NLM and
the HP NetServer SNMP Agents, type:
modules
2. Are the HP NetServer SNMP Agents properly loaded?
There are two methods to load the HP NetServer SNMP Agents on
NetWare servers:
à Load the HP NetServer SNMP Agents manually without shutting down
the server, or interrupting normal use. From the server console, execute
the following command:
nsaload
à Restart the server. When the server comes back online, the HP
NetServer SNMP Agents automatically load and a confirmation
message is sent to the console.
NOTE Though the NetServer Agents are, Instant TopTools is not
supported for use with NetWare/IntraNetware.
If you cannot use the Instant TopTools web interface
If an HP NetServer generates a server restart message, but you are unable to
access your server's web page using Instant TopTools, check the following:
1. Is the correct web browser installed?
You can access HP TopTools web pages from Microsoft Internet Explorer
(v4.01 or later). This web browser supports JDK 1.1, Java Virtual Machine
software, and AFC software which are required by HP TopTools.
2. Are the NetServer Agents installed on the NetServer responding?
Despite the fact that the NetServer Agents are not required for HP Instant
TopTools, you can check to see if the agents are installed on the server. If