Support Notes for SUSE LINUX Enterprise Server 9 Service Pack 3 for the Intel Itanium 2 Processor Family

NOTE When presented with a list of packages to update, a plus (+) sign to the left of the package indicates

“select this package for update”.

Known Issues

1. No support for uncertified RPM packages.

If you add uncertified RPM packages to the operating system (e.g. from an open source development

repository), it will not be supported by Novell. Novell supports only RPM packages bundled in supported

Linux distributions for Integrity servers and official SLES Service Packs for those distributions. HP supports

the Linux software it distributes.

2. No support for systems with a recompiled kernel.

Although you may recompile your kernel to change configuration parameters, HP does not support

systems on which you have recompiled your kernel for any other reason, e.g. for kernel source code

changes.

Supported customizations:

a. Modifying configuration options found in

/usr/src/linux-version-versionnumber/configs to set values or make modules static

or dynamically loadable.

b. Changing boot-time parameters found in

/usr/src/linux/Documentation/kernel-parameters.txt (with the kernel-source /rpm).

3. Before installing or booting SLES 9 on an nPartition on an rx7620, rx8620, or Integrity Superdome

server, set the ACPI configuration value to acpiconfig single-pci-domain.

For rx7620, rx8620, or Integrity Superdome servers booting SLES 9:

a. At the EFI Shell prompt, type acpiconfig single-pci-domain and press Enter.

b. Type reset and press Enter.

4. System is unbootable after adding new disks.

When you add new disks, the system may fail with one of the following messages:

init=

VFS root not found

To fix the problem:

a. Remove any disks you've added since you last booted your system.

b. Invoke parted /dev/sdXwhere sdX is the disk where your root partition resides.

c. Use name command to assign forward slash (/) as a LABEL to the root file system. The help

name from inside parted explains the syntax you should use, e.g. name 1 /

d. Manually verify root= "LABEL= /" is in each image section of the

/boot/efi/SuSE/elilo.conf file.

==== sample elilo.conf for mounting root partition by label ====

prompt

timeout=50

default=linux

image=vmlinuz-2.4.18-e.25smp

label=linux

initrd=initrd-2.4.18-e.Nsmp.img

read-only

root="LABEL=/"

append="console=ttyS0,115200n8 hdd=ide-scsi"

Known Issues 7