Support Note for SUSE LINUX Enterprise Server 9 Service Pack 3 for the Intel Itanium 2 Processor Family

NOTE: When presented with a list of packages to update, a plus (+) sign to the left of the package
indicates “select this package for update”.
Issues and Known Problems
1. HP recommends backing up all data and performing a new installation of SLES, rather than
upgrading from a prior version.
2. HP does not recommend using the HP Integrity Integrated Lights-Out (iLO 2) remote text
console, or virtual KVM (vKVM) console, when installing Linux.
3. You may want to consider removing disk labels on your disks before attempting to install
the operating system.
4. No support for uncertified RPM packages.
If you add uncertified RPMs to the operating system (that is. from an open source
development repository), it will not be supported by Novell. Novell supports only RPMs
bundled in supported Linux distributions for Integrity servers and official SLES Service
Packs for those distributions. HP supports the Linux software it distributes.
5. No support for systems with a recompiled kernel.
Although you may recompile your kernel to change configuration parameters, HP does not
support systems on which you have recompiled your kernel for any other reason, e.g. for
kernel source code changes.
Supported customizations:
a. Modifying configuration options found in
/usr/src/linux-version-versionnumber/configs to set values or make
modules static or dynamically loadable.
b. Changing boot-time parameters found in
/usr/src/linux/Documentation/kernel-parameters.txt (with the
kernel-source /rpm).
6. Before installing or booting SLES 9 on an nPartition on an rx7620, rx8620, or Integrity
Superdome server, set the ACPI configuration value to acpiconfig single-pci-domain.
For rx7620, rx8620, or Integrity Superdome servers booting SLES 9:
a. At the EFI Shell prompt, type acpiconfig single-pci-domain and press Enter.
b. Type reset and press Enter.
7. System is unbootable after adding new disks.
When you add new disks, the system may fail with one of the following messages:
init=
or
VFS root not found
To fix the problem:
a. Remove any disks you've added since you last booted your system.
b. Invoke parted /dev/sdXwhere sdX is the disk where your root partition resides.
c. Use name command to assign forward slash (/) as a LABEL to the root file system. The
help name from inside parted explains the syntax you should use, e.g. name 1 /
d. Manually verify root= "LABEL= /" is in each image section of the
/boot/efi/SuSE/elilo.conf file.
==== sample elilo.conf for mounting root partition by label ====
prompt
Issues and Known Problems 7