HP LeftHand SAN Solutions Support Document - Installation Manual - VSA 8.0 Quick Start - Demo Version

20 Chapter 1
Table 1 Troubleshooting Installation
Trouble Solution
You want to reinstall the VSA.
1 Close your CMC session.
2 In VMware, power off the VSA.
3 Click File>Remove from
inventory.
4 In a file manager, go to the folder
that holds the VSA.vmx file and
delete all files.
5 Copy fresh files into the VSA
folder from the downloaded
zip file.
6 Open VMware and begin again.
You cannot find the VSA with the
CMC, and cannot recall its
IP address.
Open a VMware console session and
display the console window for the
VSA. Wait for the SAN/iQ Welcome
window and the prompt to type
START and press Enter. In the
Configuration Interface navigate to
the Network TCP/IP settings and
select eth0 to open the Network
Settings window. Note the IP address
in that window.
Type the IP address in the NOTES
area on the VMware
summary window.
In Windows
If the wizard freezes, reset the
Hardware Acceleration in Windows.
1 Go to Windows Properties >
Settings > Advanced >
Troubleshooting.
2 Move the Hardware Acceleration
slider to one notch above None.
3 Click OK, and then OK again to
leave the Properties dialog.
4 Restart the installation wizard.