HP LeftHand SAN Solutions Support Document - Service Notes - VSA 7.0 for VMware ESX

3
Current Limitations in This Release
Installation and Upgrandes
Post-Install Qualification Window Doesn’t Appear After Completing An
Upgrade (6543)
Scenario
In rare cases when doing an upgrade, backout, or a patch that requires a
reboot, on storage modules running any 6.x.x release, you may see a message
in the Install Status Window indicating that the storage module is being
rebooted, but nothing else happens.
If this is the case, you next see the following message:
The entry in the upgrade install status window “01/11/2007 03:02:15 PM
MST: It has been 5 minutes since the install server has responded. This
install will time out after waiting 60 minutes with no response.”
Workaround
1 Close the Console and then restart the Console.
2 Find the storage module on the network.
The storage module may still be rebooting and may take several minutes
more before it can be found.
3 When the storage module is discovered, log in to the management group, if
appropriate, and verify that the storage module is running normally and
is now on the upgraded version of the SAN/iQ software.
4 Complete any remaining installations.