HP LeftHand SAN Solutions Support Document - Installation Manual - VSA Quick Start Guide for SAN/iQ® 8.0

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Table 3 Troubleshooting Installation
Trouble Solution
You want to reinstall
the VSA
1 Close your CMC session.
2 In the VI Client, power off the VSA.
3 Right-click and select Delete from Disk.
4 Copy fresh files into the virtual machine
folder from the downloaded zip file or
distribution media.
5 Open VMware and begin again.
You cannot find the VSA
with the Centralized
Management Console,
and cannot recall its IP
address.
CMC windows display the IP address of a
machine if the machine can be found.
Open a VI Client session and select the Summary
tab for the machine you want. The IP address
and DNS name are displayed in the General
information section.
You can’t
configure RAID.
Verify that the VSA has a virtual disk configured
on SCSI 1:0. VSAs use SCSI 0:0 and 0:1 for
operating system disks. They use the disk
configured for SCSI 1:0 for SAN data storage. If
no SCSI disk is configured for SCSI 1:0 then
RAID cannot be configured on the appliance.
In Windows
If the Installation wizard
freezes, reset the
Hardware Acceleration
in Windows.
1 Open the Windows Display Properties >
Settings tab >Advanced button >
Troubleshoot tab.
2 Move the Hardware Acceleration slider to one
notch above None.
3 Click OK, and then OK again to leave the
Properties dialog.
4 Restart the Installation wizard.
In Linux
If the installer does not
start automatically
Run CMC_Installer.bin again.