HP LD4730 and LD4730G LCD Ultra-slim Bezel Digital Signage Displays User Guide

Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you might need to call
technical support. Contact your regional HP authorized service provider. Have the following
information available when you call:
●
Display model number
●
Serial number for the display
●
Purchase date on invoice
● Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
● Hardware and software you are using
54 Appendix A Troubleshooting ENWW