HP LaserJet 9000 Series - Software Technical Reference
Software Technical Reference for the HP LaserJet 9000 printers
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NOTE: These features are available for printers connected to a network that
supports bidirectional functionality. The Job Status and Alerts feature
does not install over IR, parallel, serial, or USB ports. See “Bidirectional
communication.”
Windows NT 4.0 and Windows 2000 do not support Job Status and
Alerts with terminal server.
On Windows 95, only Internet Explorer 4.0 or later supports printer
status. Also, on Windows 95, the Microsoft Winsock2 patch must first be
installed. To download the Microsoft Winsock2 patch, go to
http://www.microsoft.com/windows95/downloads/contents/WUAdminTool
s/S_WUNetworkingTools/W95Sockets2/Default.asp.
For other operating systems, the computer must have Internet Explorer
version 4.1 or later. To check the version number, open Internet
Explorer, click Help, and then click About Internet Explorer. The
version number is reported as Version: 4.72.XXXXX.
Unlike HP Toolbox, HP Job Status and Alerts polls the printer only during
an active print job to minimize network traffic.
The following restrictions apply to HP printers using Job Status and Alerts:
• For Device Status (printer icons in the status window), the computer must have Internet
Explorer version 4.1 or later installed. No Internet Explorer is necessary for getting status
about jobs.
• For MS Shared printers, the host system must have either Job Status and Alerts or the
HP Driver Autoconfiguration option from the HP installer on the computer. The client must
have Job Status and Alerts installed.
• On a few applications, such as MS Excel and Seagate Crystal Reports, multiple copies of the
same document show up in the Job Status and Alerts window as separate jobs. This is
because these applications actually send each copy as a separate job.
• When renaming a driver, job and device status will not be tracked until the computer is
restarted.
• Drivers added after Job Status and Alerts is installed are not recognized by this utility until the
computer is restarted.
• The Cancel button in the Job Status and Alerts window cannot always cancel a job. This
button sends a cancel request to the printer, but if the job has already been processed, it
might not be possible to cancel the job (commonly the case with smaller jobs).
• Installation software does not allow the user to install Job Status and Alerts over a parallel
connection. If Job Status and Alerts is tracking a networked printer that is subsequently
switched to an LPT port, the utility will not be able to track jobs or get device status for that
printer.
• When using Job Status and Alerts with Microsoft printer sharing:
• The Microsoft patch “Vredir” is required if you want to use Job Status and Alerts on a
Windows 95, Windows 98, or Windows Me computer for a printer that has been
shared directly from either a Windows NT 4.0 or Windows 2000 computer. Failure to
install the patch could cause a blue screen on the client computer.
• For MS Shared printers, the host system must have either Job Status and Alerts or
the HP driver Autoconfiguration option from the HP installer on the computer. The
client must have Job Status and Alerts installed.
When the Job Status and Alerts feature is installed, a status icon in the form of a printer is
included in the Windows system tray in the lower right corner of the screen. The printer icon