HP LaserJet 9000 Series - Software Technical Reference

Software Technical Reference for the HP LaserJet 9000 printers
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Local (IR, parallel, and USB) bidirectional support
ISSUE: Some advanced features of the LaserJet 9000 printing system are not supported over a parallel
or USB printer connection.
DESCRIPTION: Printing system components that require bidirectional communication are not supported over
parallel or USB printer connections. The components that are not supported over parallel or USB
include:
• Driver Autoconfiguration
• Update Now
• Job Status and Alerts
WORKAROUND: None at present. This functionality will be added in a future release of the printing system
software for the HP LaserJet 9000 printer.
Web Registration
ISSUE: Before the browser opens to perform a Web Registration, the Web Registration program displays
a message asking if the registration was successful
WORKAROUND: Click Yes to clear the Web Registration dialog box. Proceed with the Web Registration.
Web installation
ISSUE: The Installer hangs if you start a new installation after canceling Web install.
DESCRIPTION: If, after canceling Web Update, you immediately click Install Printer again in the CD browser,
several errors can occur: the system can crash; the setup progress bar might proceed to 99%,
then the system can hang; or an _ins5576 error can appear, followed by a system crash.
WORKAROUND: Do not click Install Printer immediately after canceling out of Web installation. Instead, wait
several minutes before clicking Install Printer.
General printer driver
ISSUE: The Proof and Hold option in Job Retention prints all of the copies of a print job.
DESCRIPTION: Some applications might send each copy of a print job as separate jobs from the application.
WORKAROUND: Clear the selection for collation in the software application.
ISSUE: When duplexing, you cannot print on the back side of the first sheet if you selected Use Different
Paper for the first page.
WORKAROUND: The printing system does not allow at this time for the use of different paper for the first page of a
duplexed printing job. This functionality might be added in future products.
ISSUE: When using Print on Both Sides with multiple copies, the second copy prints on the first copy's
last page instead of on a separate page.
DESCRIPTION: This is a known issue with several applications. For example, an application sends a three-page,
two-copy job as one six-page document. When print data is sent to the printer in this manner, the
driver cannot distinguish that it is really two copies of the same print job.