HP SureStore CD-ROM Server/Tower User's Guide - 5967-2149

9-12 Troubleshooting
Disc Changer
Access Problems
Disc changers, with up to 8 discs each, are supported.
Up to 56 CDs are supported through LUN (Logical Unit
Number) addressing.
The server has a general parameter, JukeBoxLockTime, which
sets how long a user has exclusive access to a CD during a data-
read operation. This is to prevent disc-changer flutter in order to
optimize access speed when many users are accessing different
discs in the same changer.
Disc changer flutter can occur if a user requests access to a CD
when another user is already reading data from a different CD
in the same disc changer. The changer may then attempt to
service both requests by repeatedly changing between the two
CDs and transferring a small amount of data each time. Because
of the relatively long time needed to change CDs, the data-trans-
fer rate to both users will become unacceptably low.
Use the JukeBoxLockTime parameter to ensure that when
there are simultaneous requests for access to different CDs, a
sizable block of data is transferred to each user before the CD is
changed.
If the JukeBoxLockTime parameter is set too low, the data
transfer rate will be unacceptably low.
If the JukeBoxLockTime parameter is set too high, the
drive will time out a second user’s request before the first
user’s access is completed. This will result in users receiving
a “CD-ROM not available” notice.
The default setting is 0 seconds, which disables this function;
you can adjust this value.