HP IP/IPX Printer Gateway for NDPS - (English) Readme (version 3.00b)
49) hpGateJPMCall received when PA: <printer_agent_name> shutting down or
NLM unloading.
Explanation - The hpGateJPMCall is the interface into the NDPSM.
Disabling calls to this function (usually because the printer agent is shutting
down) results in this error message.
What to do - Restart the printer agent.
50) hpGateJobState_Error aborting job on <printer_agent_name> with error code 2.
Explanation - The HP Printer Gateway attempts to abort a job on the given
printer agent but fails with an error.
What to do - Restart the printer agent.
51) hpGateJobState_ProcessingDocData - <printer_agent_name> has connection
problems.
Explanation - The HP Printer Gateway fails to connect to a given printer
agent.
What to do - Power cycle the printer and restart the printer agent.
52) Command line argument unknown.
Explanation - On startup the HP Printer Gateway receives an argument that
does not parse properly.
What to do - Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
53) HPGATE: - 89 Severity:3
Explanation - 89 is a code error number; 3 is the SEVERITY_CRITICAL
value.
What to do - Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
54) Open WS Connection failing with -1 socket for <printer_agent_name>.
Explanation - The HP Printer Gateway fails to establish a connection to a
given printer agent.
What to do - Power cycle the printer and restart the printer agent.
55) WinsockInetAddr failed with 10060 on <Host:port>
Explanation - WinsockInetAddr is the function that attempts to convert an
Internet address to an IP address. If it fails, the function attempts to locate the
address in the DNS server. 10060 is WSAETIMEDOUT (see previous entries
for meaning). The HP Printer Gateway times out when attempting to locate
the hostname in the DNS server.
What to do – Make sure the DNS server is accessible and that the NetWare
server can communicate with it.
56) Open DRM failed with DRM not supported on <printer_agent_name>
Explanation - The HP Printer Gateway attempts to open a Direct Request
Mode connection with the device, which responds with “Direct request mode
not supported.”
What to do - HP Gateway only supports Direct Request Mode connections
for IPX/SPX devices. Configure the JetDirect properly or change the JetDirect
card to one that supports Direct Request Mode.