HP IP/IPX Printer Gateway for NDPS - (English) Readme (version 3.00b)

34) Job State Aborted failed on PA <printer_agent_name>
Explanation - User attempted to abort a job and failed.
What to do - Restart the printer agent.
35) hpGateJobState_Aborted close doc job failed on <printer_agent_name>
Explanation - User attempted to abort a job and failed.
What to do - Restart the printer agent.
36) GetJobPMLIndex get next for JobAttr Info Tree returned error status 1005 for
<printer_agent_name>
Explanation - 1005 is ERR_OTHER. The printer responds with a value
“other error” to the HP Printer Gateway’s SNMP request. During the Job
Monitor phase, the HP Printer Gateway requests for the PML index from the
printer. However, the printer does not respond with an expected result, which
may cause the printer agent to go into “Not Bound”.
What to do - Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
37) HPGATE: - 256 Severity:3
Explanation - 256 is a code error number; 3 is the SEVERITY_CRITICAL
value.
What to do - Pay attention to the error message after this line.
38) IP connect failed with 10054 on <Host:port>
Explanation - The HP Printer Gateway attempts to open a connection to a
given device on a given port, but the connection is reset during the process.
According to Microsoft documentation, this error message (10054 is
WSAECONNREST) is defined as: “The connection has been broken due to
keep-alive activity detecting a failure while the operation was in progress.”
What to do - Power cycle the printer and restart the printer agent.
39) Requesting doc data failed on request doc data for <printer_agent_name>
Explanation - The HP Printer Gateway fails to retrieve document data from
the NDPSM. This is usually accompanied by another error message.
What to do - Restart the printer agent.
40) Sending data failed with unknown error of 10054 on <Host:port>
Explanation - The HP Printer Gateway attempts to send data to the given
device on the given, but the connection is reset during the process. 10054 is
WSAECONNREST, which the Microsoft documentation defines as: “The
connection has been broken due to keep-alive activity detecting a failure
while the operation was in progress.”
What to do - Power cycle the printer and restart the printer agent.
41) hpGateJPMCmdProcessor - hpGateJobState_ProcessingDocData failed for
<printer_agent_name>
Explanation - The HP Printer Gateway fails to send data to a given printer
agent. This is usually accompanied by another error message.
What to do - Restart the printer agent.