HP IP/IPX Printer Gateway for NDPS - (English) Readme (version 3.00b)

21) Job Monitor failed, shutting down <printer_agent_name>
Explanation - If the device supports job monitor and the job monitor
functionality fails, then it signals a shutdown of the given printer agent. This
is the main cause of the “Not Bound” problem.
What to do - Check previous messages to see if the Job Monitor reached
timeout. Determine the possible cause by means of a network trace of the job
processing. Determine how the device responds to the SNMP packets.
22) Job Monitor Get PML Index failure with -1 for <printer_agent_name>
Explanation - If the device supports job monitor and the job monitor
functionality fails, then it signals a shutdown of the given printer agent. This
is the main cause of the “Not Bound” problem.
What to do - Check previous messages to see if the Job Monitor reached
timeout. Determine the possible cause by means of a network trace of the job
processing. Determine how the device responds to the SNMP packets.
23) Unknown return value from job monitor on <printer_agent_name> with job state
1024.
Explanation - This problem results from unexpected circumstances occurring
within the HP Printer Gateway.
What to do - Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
24) HPGATE: - 0 Severity:1
Explanation - 1 is an error number used in the code; it is also the
SEVERITY_WARNING value. All errors associated with this message should
be considered a WARNING.
What to do - This format of a message is seen with every entry in the error
log file. It can safely be ignored.
25) Open WS Connection Mode failed for <printer_agent_name> with -1.
Explanation - The HP Printer Gateway fails to open a socket connection to
the printer agent. One or more error messages usually accompany this.
What to do - Power cycle the printer and restart the printer agent.
26) HPGATE.NLM default case reached in hpGateJPMErrorHandler returnCode = -
812
Explanation - -812 is NDPS_E_OBJECT_NOT_FOUND. The HP Printer
Gateway attempts to set a value in the Managed Objects Database for an
attribute that is not registered with that particular printer agent.
What to do – Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
27) IP connect failed with 10053 on <Host:port>
Explanation - The HP Printer Gateway fails to establish a connection to the
given host on the given port. According to the Microsoft documentation, the
error message (10053 is WSAECONNABORTED) is defined as follows: “The
virtual circuit was terminated due to a time-out or other failure.”
What to do - Power cycle the printer and restart the printer agent.