HP IP/IPX Printer Gateway for NDPS - (English) Readme (version 3.00b)

15) Default case reached in hpGateJPMErrorHandler returnCode = 803 cmdCode =
106 PA Name <printer_agent_name>
Explanation - 803 is invalid object and 106 is SET_ATTRIBUTE_SET. The
HP Printer Gateway attempts to set an attribute value in the Managed Object
Database, but is unable to determine whether the attribute is a job attribute or
printer agent attribute.
What to do – Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
16) Processing doc data open ws connection failed with -1 on <printer_agent_name>
Explanation – The HP Printer Gateway fails to transfer data to the given
printer agent. Another specific error message will typically precede this error
message.
What to do - Power cycle the printer and restart the printer agent.
17) Sending data failed with WSAETIMEDOUT and retry count of 5 met on
<Host:port>
Explanation – The HP Gateway fails to transfer data to a respective host and
the WinSock connection times out. WSAETIMEDOUT is a WinSock error
code with a value of 10060.
What to do - Power cycle the printer and restart the printer agent.
18) Unknown return value from job monitor on <printer_agent_name> with job state -
2400.
Explanation – This problem results from unexpected circumstances
occurring within the HP Printer Gateway.
What to do - Record all steps necessary to accurately reproduce this
problem. Then contact Technical Support.
19) Sending data failed with unknown error of 10053 on <printer_agent_name>
Explanation – The HP Printer Gateway fails to transfer data to a given
printer agent. According to the Microsoft documentation, the error message
(10053 is WSAECONNABORTED) is defined as follows: “The virtual circuit
was terminated due to a time-out or other failure.”
What to do - Power cycle the printer and restart the printer agent.
20) hpGateJPMCall received when JPM Calls disabled: idx, cmd, jpmptr =
<Some_numbers>
Explanation - The hpGateJPMCall is the HP Printer Gateway interface into
the NDPS manager. Disabling calls to this function (usually because the
printer agent is shutting down) results in this error message. Idx is the index
into the array of the HP Printer Gateway pointers. cmd is the command code
that HP Printer Gateway will pass to the NDPS manager. jpmptr is a pointer
to a data structure that the HP Printer Gateway will pass to the NDPS
manager.
What to do – Restart the printer agent.