HP IP/IPX Printer Gateway for NDPS - (English) Readme (version 3.00b)

I. ERROR MESSAGES IN HPGERROR.LOG
1) Sending data failed with unknown error of 10055 on <IPX_address>
Explanation – The HP Printer Gateway fails to open an IPX socket.
According to the Microsoft documentation, this error message (10055 is
WSAENOBUFS) is defined as follows: “No buffer space is available. The
socket cannot be created.”
What to do – Restart the server and the HP Printer Gateway.
2) Job canceling failed with no job on <printer_agent_name>.
Explanation – The HP Printer Gateway fails to cancel a job due to a NULL
(non existent) job pointer. This results from shutting down the printer agent
while the job is printing.
What to do – Restart the printer agent.
3) Open DRM sending data failed with -1 on <IPX_address>
Explanation - The printer agent fails to transfer data to the given IPX
address. Other messages that give a specific Winsock error code explaining
why the HP Gateway fails usually accompany this message.
What to do – Power cycle the printer and restart the printer agent.
4) Sending data failed with unknown error of 10057 on <IPX_address>
Explanation – The HP Printer Gateway fails to transfer data due to no socket
connection. According to the Microsoft documentation, this error message
(10057 is WSAENOTCONN) is defined as follows: “The socket is not
connected (connection-oriented sockets only)”.
What to do – Power cycle the printer and restart the printer agent.
5) Unknown error of -1 from request handler on <printer_agent_name>
Explanation – The HP Printer Gateway fails to request more data from the
NDPSM. This results from shutting down the printer agent while it is printing
a job. One or more messages usually accompany this message.
What to do – Restart the printer agent.
6) Job aborting failed with no job on <printer_agent_name>
Explanation - The HP Printer Gateway attempts to abort a job but
encounters a NULL (non existent) job pointer.
What to do – Restart the printer agent.
7) hpGateJobState_RequestingDocData no job ptr on <printer_agent_name>
Explanation – It fails to retrieve additional data from the NDPSM because
the HP Printer Gateway does not have a valid job pointer.
What to do – Restart the printer agent.