HP Intelligent Infrastructure Analyzer Software Release Notes

Table 3 Issues and workaround (continued)
SolutionImpactIssues
Tomcat coexistence can disrupt either
HP IIAS or other products that use
Tomcat.
Depending on the port that is
impacted, the HP IIAS application may
stop running.
1. Shutdown HP IIAS Client service.
2. Go to the directory where HP IIAS
is installed.
3. Go to client\tomcat\conf.
4. Open server.xml
5. With the help of any tool or
command, find out if ports listed as
shutdown or connected port in
server.xml are in use.
6. If shutdown or connected port are
already in use, then change them to
the other ports that are free.
7. Restart HP IIAS Client service.
Regenerate the HTML report with the
same start and end dates, but with a
different report name.
User will not be able to see the
topology image in the report.
1. In the Reporter page, enter the
Report Name, select EXCEL/PDF
format, select Start date and End
date (for historical reports only)
and click on Generate Report.
2. After the reports get generated,
repeat Step (1) with an exception
of selecting HTML format but with
the same report name and same
start and end dates.
3. Click on View Generated Report,
select the check box for the
EXCEL/PDF report for deletion,
which was generated in Step(1)
and click Delete.
4. Click on Open/Save for the report
which was generated in Step(2),
the topology image is not found in
the HTML report anymore.
To continue using HP IIAS, user needs
to generate and add a valid permanent
license.
User may be notified through event
logs that permanent license is installed
though the license state is still
“EXPIRED INSTANT-ON”.
On an expired instant-ON, if an
invalid permanent license (generated
using some other system’s serial
number) is added then, there may be
an event for permanent license added.
Restart both IIASClient and IIASServer
services and then activate the profile to
User may not be able to activate
profile due to failure in adding
INSTANT-ON license.
When No-License is available, if an
invalid permanent license (generated
using some other system’s serial enable INSTANT-ON license and
continue using HP IIAS.number) is added then addition of
Adding a valid permanent license will
allow activation of the Profile.
INSTANT-ON may fail causing profile
activation to fail.
Effective date
July 2012
8 Description