HP Integrity Virtual Machines 4.3: Installation, Configuration, Administration

HP Care Pack Service or HP contractual support agreement. HP Insight Remote Support

supplements your monitoring, 24x7 to ensure maximum system availability by providing

intelligent event diagnosis, and automatic, secure submission of hardware event notifications to

HP, which will initiate a fast and accurate resolution, based on your product’s service level.

Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured

and available in your country. The software is available in two variants:

• HP Insight Remote Support Standard: This software supports server and storage devices

and is optimized for environments with 1-50 servers. Ideal for customers who can benefit

from proactive notification, but do not need proactive service delivery and integration with

a management platform.

• HP Insight Remote Support Advanced: This software provides comprehensive remote

monitoring and proactive service support for nearly all HP servers, storage, network, and

SAN environments, plus selected non-HP servers that have a support obligation with HP.

It is integrated with HP Systems Insight Manager. A dedicated server is recommended to

host both HP Systems Insight Manager and HP Insight Remote Support Advanced.

Details for both versions are available at:

http://www.hp.com/go/insightremotesupport

To download the software, go to Software Depot:

http://www.software.hp.com

Select Insight Remote Support from the menu on the right.

NOTE: HP recommends using Insight Remote Support on the VM Host system. Information

from Insight Remote Support running on virtual machines should not be used to determine the

hardware state.

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documentation that meets your needs.

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http://www.hp.com/bizsupport/feedback/ww/webfeedback.html

Please include the document title, manufacturing part number, and any comment, error found,

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