NonStop NS16000 Series Planning Guide (H06.11+)

7 Maintenance and Support Connectivity
Local monitoring and maintenance of the Integrity NonStop NS16000 series system occurs over
the dedicated service LAN. The dedicated service LAN provides connectivity between the system
console and the maintenance infrastructure in the system hardware.
Remote support is provided in conjunction with OSM, which runs on the system console and
communicates with the chosen remote access solution. HP Insight Remote Support Advanced is
now the go-forward remote support solution for NonStop systems, replacing the OSM Notification
Director in both modem-based and HP Instant Support Enterprise Edition (ISEE) remote support
solutions. For more information on Insight Remote Support Advanced, please refer to Insight Remote
Support Advanced for NonStop in the external Service Information collection of NTL.
Only components specified by HP can be connected to the dedicated LAN. No other access to
the LAN is permitted.
A maximum of eight NonStop systems can be connected to the dedicated service LAN.
The dedicated service LAN uses a ProCurve Ethernet switch for connectivity between the p-switches
and ServerNet switch boards for each IOAM or CLIM and the system console.
An important part of the system maintenance architecture, the system console is a Windows Server
unit purchased from HP to run maintenance and diagnostic software for NonStop NS16000 series
systems. Through the system console, you can:
• Monitor system health and perform maintenance operations using the HP NonStop Open
System Management (OSM) interface
• View manuals and service procedures
• Run HP Tandem Advanced Command Language (TACL) sessions using terminal-emulation
software
• Install and manage system software using the Distributed Systems Management/Software
Configuration Manager (DSM/SCM)
• Make remote requests to and receive responses from a system using remote operation software
Dedicated Service LAN
An Integrity NonStop NS16000 series system requires a dedicated LAN for system maintenance
through OSM. Only components specified by HP can be connected to a dedicated LAN. No other
access to the LAN is permitted.
This subsection includes:
• “Basic LAN Configuration” (page 137)
• “Fault-Tolerant Configuration” (page 138)
• “IP Addresses” (page 140)
• “Ethernet Cables” (page 142)
• “SWAN Concentrator Restriction” (page 142)
• “Dedicated Service LAN Links With One IOAM Enclosure” (page 143)
• “Dedicated Service LAN Links Using IP CLIMs” (page 142)
• “Dedicated Service LAN Links With IOAM Enclosure and NonStop S-Series I/O Enclosure”
(page 145)
• “Dedicated Service LAN Links With NonStop S-Series I/O Enclosure” (page 145)
• “Initial Configuration for a Dedicated Service LAN” (page 146)
• “Additional Configuration for OSM” (page 147)
136 Maintenance and Support Connectivity