NonStop NS14000 Series Planning Guide (H06.13+)

6 Maintenance and Support Connectivity
Local monitoring and maintenance of the NonStop NS14000 series system occurs over the
dedicated service LAN. The dedicated service LAN provides connectivity between the system
console and the maintenance infrastructure in the system hardware.
HP Insight Remote Support Advanced is the go-forward remote support solution for NonStop servers.
It works in conjunction with OSM server software, but replaces the OSM Notification Director in
both modem-based and HP Instant Support Enterprise Edition (ISEE) remote support solutions. For
more information on Insight Remote Support Advanced, see Insight Remote Support Advanced for
NonStop, located in the Service Information collection of NTL.
Only components specified by HP can be connected to the dedicated LAN. No other access to
the LAN is permitted.
A maximum of eight NonStop systems can be connected to the dedicated service LAN.
The dedicated service LAN uses a ProCurve Ethernet switch for connectivity between the VIO
enclosures and the system console.
An important part of the system maintenance architecture, the system console is a personal computer
(PC) approved by HP to run maintenance and diagnostic software for NonStop NS14000 series
systems. Through the system console, you can:
• Monitor operations on systems using the HP NonStop Open System Management (OSM)
interface
• View manuals and service procedures
• Run HP Tandem Advanced Command Language (TACL) sessions using terminal-emulation
software
• Install and manage system software using the Distributed Systems Management/Software
Configuration Manager (DSM/SCM)
• Make remote requests to and receive responses from a system using remote operation software
Dedicated Service LAN
A NonStop NS14000 series system requires a dedicated LAN for system maintenance through
OSM. Only components specified by HP can be connected to a dedicated LAN. No other access
to the LAN is permitted.
This subsection includes:
• “Basic LAN Configuration” (page 86)
• “Fault-Tolerant Configuration” (page 86)
• “IP Addresses” (page 87)
• “Ethernet Cables” (page 89)
• “SWAN Concentrator Restrictions” (page 89)
• “System-Up Dedicated Service LAN” (page 90)
• “Dedicated Service LAN Links With Two VIO Enclosures” (page 90)
• “Initial Configuration for a Dedicated Service LAN” (page 91)
• “Operating Configurations for Dedicated Service LANs” (page 92)
Dedicated Service LAN 85