HP Insight Management Agents for Linux - Installation Guide and Release Notes - HP Integrity Servers with Linux (March 2010)

8. If, while running RHEL, the values for PCI I/O slot numbers appear to be invalid (for example,
PCI devices are not mapped to the physical slots in which they are installed), check the
/var/log/hp/hpima file for the following message:
Warning: hpima version <x.x> does not support multi-domain PCI
If you find this message, you must reset your ACPI configuration value to
single-pci-domain.
See the Red Hat Enterprise Linux Support Notes for further information about this problem
and instructions on how to reset the ACPI configuration value. You should have received
this document with your RHEL purchase from HP. It is also available at the following
website:
www.docs.hp.com/en/linuxredhat.
9. Remove the agent log file /var/log/hp/hpima (if it exists) to clear old messages.
10. Enter /etc/init.d/hpima start to start the agents.
a. Wait at least one minute, then enter /etc/init.d/hpima status, and then press
Enter to check agent status.
b. Verify that you see the following output:
hpimaX (pid 29032) is running...
hpimahostd (pid 29547) is running...
hpimathreshd (pid 29557) is running...
hpimahealthd (pid 29570) is running...
hpimastdeqd (pid 29580) is running...
hpimaeventd (pid 29590) is running...
hpimaidad (pid 29608) is running...
hpimasasd (pid 29619) is running...
hpimascsid (pid 29631) is running...
hpimafcad (pid 29643) is running...
hpimanicd (pid 29661) is running...
hpimaE0traps (pid 29675) is running...
c. If any of the programs listed in the previous example are not running, examine the
/var/log/hp/hpima file for errors.
11. Enter snmpget -Oqs -v1 -c ROlocal localhost sysDescr.0, and then press
Enter to test basic SNMP functionality with the real community strings.
NOTE: The first option in the command is the capital letter “O” and the final argument is
a period followed by a zero.
The output from this command should be a one-line response.
a. Enter uname -a, and then press Enter.
b. Compare the output of uname -a with the output you noted. The responses should
largely match. If they do not match, your community string is not properly configured.
See “First Troubleshooting Steps” (page 22) for troubleshooting information.
12. Repeat the preceding step using the RWlocal community string.
13. Enter snmpget -Oqs -v1 -c ROlocal -mALL localhost cpqHoMibRevMajor.0
to retrieve an agent data value from the managed system.
You should see the following output:
cpqHoMibRevMajor.0 1
14. Repeat the previous step with the RWlocal community string.
Advanced Troubleshooting Steps 25