HP iLO 4 User Guide
HP Directories Support for ProLiant Management Processors package.....................................287
Using HP Directories Support for ProLiant Management Processors.........................................287
Finding management processors...................................................................................287
Upgrading firmware on management processors.............................................................289
Selecting a directory access method..............................................................................291
Naming management processors..................................................................................291
Configuring directories when HP extended schema is selected...........................................292
Configuring directories when schema-free integration is selected........................................296
Setting up management processors for directories............................................................296
7 Troubleshooting......................................................................................298
Kernel debugging.................................................................................................................298
Event log entries...................................................................................................................299
Hardware and software link-related issues................................................................................301
Login issues.........................................................................................................................302
Login name and password not accepted.............................................................................302
Directory user premature logout.........................................................................................302
iLO management port not accessible by name.....................................................................303
iLO RBSU unavailable after iLO and server reset...................................................................303
Unable to access the login page........................................................................................303
Secure Connection Failed error when using Firefox browser...................................................303
Unable to return to login page after an iLO flash or reset......................................................304
Unable to access Virtual Media or graphical Remote Console................................................304
Unable to connect to iLO after changing network settings......................................................304
Unable to connect to iLO processor through NIC..................................................................304
Unable to log in to iLO after installing iLO certificate............................................................305
Unable to connect to iLO IP address...................................................................................305
Blocked iLO ports.............................................................................................................305
Troubleshooting alert and trap issues.......................................................................................305
Unable to receive HP SIM alarms (SNMP traps) from iLO.......................................................306
Using the iLO Security Override Switch for emergency access.....................................................306
Troubleshooting license installation..........................................................................................306
Troubleshooting directory issues .............................................................................................306
User contexts do not appear to work..................................................................................307
Directory user does not log out after directory timeout has expired.........................................307
Problems generating keytab by using ktpass.exe..................................................................307
Troubleshooting Remote Console issues...................................................................................307
Java IRC applet displays red X when Firefox is used to run Java IRC on Linux client ..................307
Unable to navigate single cursor of Remote Console to corners of Remote Console window.......307
Remote Console text window not updated correctly..............................................................307
Mouse or keyboard not working in .NET IRC or Java IRC......................................................308
.NET IRC sends characters continuously after switching windows ...........................................308
Java IRC does not display correct floppy and USB-key device.................................................308
Caps Lock out of sync between iLO and Java IRC.................................................................309
Num Lock out of sync between iLO and Shared Remote Console............................................310
Keystrokes repeat unintentionally during Remote Console session............................................310
Session leader does not receive connection request when .NET IRC is in replay mode...............310
Keyboard LED does not work correctly................................................................................310
Inactive .NET IRC.............................................................................................................310
.NET IRC failed to connect to server...................................................................................311
File not present after copy from .NET IRC virtual drives to USB key..........................................311
.NET IRC takes a long time to verify application requirements................................................311
.NET IRC fails to start.......................................................................................................312
.NET IRC cannot be shared...............................................................................................312
.NET IRC launch is blocked by Google Chrome...................................................................313
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