iLO 2 User Guide

• Software and Drivers download pages are on the HP website at http://www.hp.com/support.
These pages provide the latest software and drivers for your ProLiant products.
• Management Security is on the HP website at http://www.hp.com/servers/manage. HP is
proactive in its approach to the quality and security of all its management software. Be sure
to check this website often for the latest downloadable security updates.
• Obtain the latest SmartStart firmware on the HP website at http://www.hp.com/servers/
smartstart. You can download the SmartStart, Management, and Firmware CDs by following
a simple registration process from the SmartStart website. To receive physical kits with each
release, you can order single release kits from the SmartStart website. To receive proactive
notification when SmartStart releases are available, subscribe to Subscriber's Choice the HP
website at http://www.hp.com/go/subscriberschoice.
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage at http://www.hp.com/go/assistance.
For HP technical support:
• To obtain HP contact information for any country, see the Contact HP worldwide web site at
http://www.hp.com/go/assistance.
To contact HP by phone:
◦ Call 1 800 334 5144. This service is available 24 hours a day, 7 days a week. For
continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website at http://www.hp.com/hps.
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information 207