iLO 2 Scripting and Command Line Guide

13 Technical support
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage at http://www.hp.com/go/assistance.
For HP technical support:
• To obtain HP contact information for any country, see the Contact HP worldwide web site at
http://www.hp.com/go/assistance.
To contact HP by phone:
◦ Call 1 800 334 5144. This service is available 24 hours a day, 7 days a week. For
continuous quality improvement, calls may be recorded or monitored.
◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, see the HP website at http://h20559.www2.hp.com/
portal/site/cpc?ac.admitted=1337622897556.2043657423.175170253.
Before you contact HP
Be sure to have the following information available before you call HP:
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information 171