HP Integrated Lights-Out 2 User Guide
Table Of Contents
- HP Integrated Lights-Out 2 User Guide
- Contents
- 1 Overview
- 2 Setting up iLO 2
- 3 Configuring iLO 2
- iLO 2 configuration overview
- Upgrading iLO 2 firmware
- Licensing
- User administration
- Configuring iLO 2 access
- Security
- Network
- SNMP/Insight Manager settings
- ProLiant BL p-Class configuration
- 4 Using iLO 2
- System status and status summary information
- iLO 2 Remote Console
- Remote Console overview and licensing options
- Remote Console settings
- IRC Fullscreen
- Integrated Remote Console option
- Multi-user access to the Integrated Remote Console
- Using Console Capture
- Using HP iLO Video Player
- Acquiring the Remote Console
- Remote Console
- Text-based remote console overview
- Virtual media
- Power management
- ProLiant BL p-Class Advanced management
- ProLiant BladeSystem HP Onboard Administrator
- 5 Directory services
- Overview of directory integration
- Benefits of directory integration
- Advantages and disadvantages of schema-free directories and HP schema directory
- Setting up Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Schema documentation
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory installation prerequisites
- Installing Active Directory on Windows Server 2008
- Directory services preparation for Active Directory
- Snap-in installation and initialization for Active Directory
- Example: Creating and configuring directory objects for use with iLO 2 in Active Directory
- Directory services objects
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory-enabled remote management
- HPQLOMIG directory migration utility
- Introduction to HPQLOMIG utility
- Compatibility
- HP Lights-Out directory package
- Using HPQLOMIG
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is selected
- Setting up management processors for directories
- Directory services schema
- 6 HP Systems Insight Manager integration
- 7 Troubleshooting iLO 2
- iLO 2 POST LED indicators
- Event log entries
- Hardware and software link-related issues
- JVM support
- Login issues
- Login name and password not accepted
- Directory user premature logout
- iLO 2 Management Port not accessible by name
- iLO 2 RBSU unavailable after iLO 2 and server reset
- Inability to access the login page
- Inability to access iLO 2 using Telnet
- Inability to access virtual media or graphical remote console
- Inability to connect to iLO 2 after changing network settings
- Inability to connect to the iLO 2 Diagnostic Port
- Inability to connect to the iLO 2 processor through the NIC
- Inability to log in to iLO 2 after installing the iLO 2 certificate
- Firewall issues
- Proxy server issues
- Two-factor authentication error
- Troubleshooting alert and trap issues
- Troubleshooting directory issues
- Troubleshooting Remote Console issues
- Remote Console applet has a red X when running Linux client browser
- Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window
- Remote Console no longer opens on the existing browser session
- Remote console text window not updating properly
- Remote Console turns gray or black
- Remote Serial Console troubleshooting
- Troubleshooting Integrated Remote Console issues
- Internet Explorer 7 and a flickering remote console screen
- Configuring Apache to accept exported capture buffers
- No console replay while server is powered down
- Skipping information during boot and fault buffer playback
- Out of Memory error starting Integrated Remote Console
- Session leader does not receive connection request when IRC is in replay mode
- Keyboard LED does not display correctly
- Inactive IRC
- IRC Failed to connect to server error message
- IRC toolbar icons do not update
- GNOME interface does not lock
- Repeating keys on the Remote Console
- Remote Console playback does not work when the host server is powered off
- Troubleshooting SSH and Telnet issues
- Troubleshooting terminal services issues
- Troubleshooting video and monitor issues
- Troubleshooting Virtual Media issues
- Troubleshooting iLO Video Player issues
- Troubleshooting Remote Text Console issues
- Troubleshooting miscellaneous issues
- Cookie sharing between browser instances and iLO 2
- Inability to access ActiveX downloads
- Inability to get SNMP information from HP SIM
- Incorrect time or date of the entries in the event log
- Inability to upgrade iLO 2 firmware
- iLO 2 network flash recovery
- Recovering from a bad iLO 2 flash image using network flash recovery
- Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD
- The iLO 2 firmware does not respond to SSL requests
- Testing SSL
- Resetting iLO 2
- Server name still present after ERASE utility is executed
- Troubleshooting a remote host
- 8 Technical support
- Acronyms and abbreviations
- Index
8 Technical support
Support information
HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System included with Insight Control
suites and iLO Power Management Pack include one year of 24 x 7 HP Software Technical Support
and Update Service. This service provides access to HP technical resources for help in resolving
software implementation or operations issues. The service also provides access to software updates
and reference manuals either in electronic form or on physical media as they are made available
from HP.
HP offers product support and product updates to HP iLO Advanced and HP iLO Advanced Pack
for Blade System customers in two ways:
• When purchased as individual licenses, you receive startup technical software support at no
additional charge by calling HP Support up to 90 days from the date of purchase. Phone
support is offered, assisting you with installation, setup, and questions pertaining to the canned
scripts and the respective usages. HP worldwide numbers for Support are available on the
HP website (http://www.hp.com/country/us/en/support.html). You can purchase updates
separately at your discretion.
• When HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System are obtained
with the purchase of an Insight Control suite and iLO Power Management Pack, licenses
include one year of 24 x 7 HP Software Technical Support and Update Service.
With the bundled Technical Support and Update Service, HP iLO Advanced Pack and HP iLO
Advanced Pack for Blade System customers benefit from expedited issue resolution, and
proactive notification and delivery of iLO Advanced and iLO Select software updates. For
more information, see the HP website at http://www.hp.com/go/ilo, select your product,
and review the Quickspecs.
To activate your HP Software Technical Support and Update Service for iLO Advanced and
iLO Select, you must register your software purchase through the HP website at http://
www.hp.com/go/ilo. Failure to register your service jeopardizes service fulfillment.
Your Service Agreement Identifier (SAID) is delivered to you after registration. After you receive
your SAID, you can go to the Software Update Manager (SUM) web page to view your
contract and choose electronic delivery (in addition to standard media-based updates). For
more information about this service, see the HP website at http://www.hp.com/services/
insight.
HP also offers a number of additional software support services. Many are provided at no additional
charge.
• Startup technical software support – Phone support is available to help you with basic
installation, setup, and usage questions. This support is provided by the knowledgeable HP
Insight Control Management and Systems Insight Manager specialists' team and is available
at no additional charge up to 90 days from the date of purchase of your server. For support
in the US, call
• 1 800 334 5144. When prompted, ask for Insight Manager, P2P, or SMP.
HP worldwide support numbers are available at the HP website at http://www.hp.com/go/
assistance'.
• Join the discussion on the HP website at http://forums.itrc.hp.com. The HP Support Forum is
a community-based, user-supported tool designed so that HP customers can discuss HP products.
To discuss Insight Control and Insight Essentials software, click Management Software and
System Tools.
206 Technical support