HP Integrated Lights-Out 2 User Guide
Table Of Contents
- HP Integrated Lights-Out 2 User Guide
- Contents
- 1 Overview
- 2 Setting up iLO 2
- 3 Configuring iLO 2
- iLO 2 configuration overview
- Upgrading iLO 2 firmware
- Licensing
- User administration
- Configuring iLO 2 access
- Security
- Network
- SNMP/Insight Manager settings
- ProLiant BL p-Class configuration
- 4 Using iLO 2
- System status and status summary information
- iLO 2 Remote Console
- Remote Console overview and licensing options
- Remote Console settings
- IRC Fullscreen
- Integrated Remote Console option
- Multi-user access to the Integrated Remote Console
- Using Console Capture
- Using HP iLO Video Player
- Acquiring the Remote Console
- Remote Console
- Text-based remote console overview
- Virtual media
- Power management
- ProLiant BL p-Class Advanced management
- ProLiant BladeSystem HP Onboard Administrator
- 5 Directory services
- Overview of directory integration
- Benefits of directory integration
- Advantages and disadvantages of schema-free directories and HP schema directory
- Setting up Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Schema documentation
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory installation prerequisites
- Installing Active Directory on Windows Server 2008
- Directory services preparation for Active Directory
- Snap-in installation and initialization for Active Directory
- Example: Creating and configuring directory objects for use with iLO 2 in Active Directory
- Directory services objects
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory-enabled remote management
- HPQLOMIG directory migration utility
- Introduction to HPQLOMIG utility
- Compatibility
- HP Lights-Out directory package
- Using HPQLOMIG
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is selected
- Setting up management processors for directories
- Directory services schema
- 6 HP Systems Insight Manager integration
- 7 Troubleshooting iLO 2
- iLO 2 POST LED indicators
- Event log entries
- Hardware and software link-related issues
- JVM support
- Login issues
- Login name and password not accepted
- Directory user premature logout
- iLO 2 Management Port not accessible by name
- iLO 2 RBSU unavailable after iLO 2 and server reset
- Inability to access the login page
- Inability to access iLO 2 using Telnet
- Inability to access virtual media or graphical remote console
- Inability to connect to iLO 2 after changing network settings
- Inability to connect to the iLO 2 Diagnostic Port
- Inability to connect to the iLO 2 processor through the NIC
- Inability to log in to iLO 2 after installing the iLO 2 certificate
- Firewall issues
- Proxy server issues
- Two-factor authentication error
- Troubleshooting alert and trap issues
- Troubleshooting directory issues
- Troubleshooting Remote Console issues
- Remote Console applet has a red X when running Linux client browser
- Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window
- Remote Console no longer opens on the existing browser session
- Remote console text window not updating properly
- Remote Console turns gray or black
- Remote Serial Console troubleshooting
- Troubleshooting Integrated Remote Console issues
- Internet Explorer 7 and a flickering remote console screen
- Configuring Apache to accept exported capture buffers
- No console replay while server is powered down
- Skipping information during boot and fault buffer playback
- Out of Memory error starting Integrated Remote Console
- Session leader does not receive connection request when IRC is in replay mode
- Keyboard LED does not display correctly
- Inactive IRC
- IRC Failed to connect to server error message
- IRC toolbar icons do not update
- GNOME interface does not lock
- Repeating keys on the Remote Console
- Remote Console playback does not work when the host server is powered off
- Troubleshooting SSH and Telnet issues
- Troubleshooting terminal services issues
- Troubleshooting video and monitor issues
- Troubleshooting Virtual Media issues
- Troubleshooting iLO Video Player issues
- Troubleshooting Remote Text Console issues
- Troubleshooting miscellaneous issues
- Cookie sharing between browser instances and iLO 2
- Inability to access ActiveX downloads
- Inability to get SNMP information from HP SIM
- Incorrect time or date of the entries in the event log
- Inability to upgrade iLO 2 firmware
- iLO 2 network flash recovery
- Recovering from a bad iLO 2 flash image using network flash recovery
- Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD
- The iLO 2 firmware does not respond to SSL requests
- Testing SSL
- Resetting iLO 2
- Server name still present after ERASE utility is executed
- Troubleshooting a remote host
- 8 Technical support
- Acronyms and abbreviations
- Index
Inactive IRC
The iLO 2 IRC might become inactive or disconnected during periods of high activity. The issue is
indicated by an inactive IRC. IRC activity slows before becoming inactive. Symptoms of an affected
IRC include:
• The IRC display does not update.
• Keyboard and mouse activity are not recorded.
• Shared Remote Console requests do not register.
• The Virtual Media connection displays an empty (blank) virtual media device.
Although you can replay a captured file on an inactive IRC, the active state of the IRC is not
restored.
This issue might occur when multiple users are logged into iLO 2, a Virtual Media session is
connected and is performing a continuous copy operation, or an IRC session is open. The Virtual
Media continuous copy operation takes priority, and, consequently, the IRC loses synchronization.
Eventually, the Virtual Media connection resets multiple times and causes the operating system USB
media drive to lose synchronization with the Virtual Media client.
To work around this issue, reconnect to the IRC and the Virtual Media. If possible, reduce the
number of simultaneous user sessions to iLO 2. If necessary, reset iLO 2 (the server does not need
to be reset).
IRC Failed to connect to server error message
iLO 2 might issue the message Failed to connect to server when attempting to establish
an IRC session. Verify an available Telnet connection.
The iLO 2 IRC client waits a specified amount of time for an IRC connection to be established with
iLO 2. If the client server does not receive a response in this amount of time, it issues an error
message.
Possible causes for this message include:
• The network response is delayed.
• A shared remote console session is requested, but the remote console session leader delays
sending an acceptance or denial message.
To work around this issue, retry the IRC connection. If possible, correct the network delay and retry
the IRC connection. If the request was for a shared remote console session, attempt to contact the
session leader and retry the request. If the remote console Acquire function is enabled, use the
Acquire button rather than requesting a shared remote console session.
IRC toolbar icons do not update
When connecting to the IRC on iLO 2 version 1.30, an IRC object (iLO 2 Remote Console applet)
is installed in the browser. The object includes toolbar icons for new features included in iLO2
version 1.30. When browsing to iLO 2 version 1.29 or earlier, the IRC object is not replaced by
the version included with the earlier firmware. As a result, toolbar icons appear for features included
in iLO2 version 1.30 that are not available in earlier versions. If you click on an icon, an error
message might appear.
To manually remove the IRC object:
1. From an Internet Explorer browser, click Tools>Internet Options.
2. Select Temporary Internet files>Settings
3. Click View Objects.
4. Right-click iLO 2 Remote Console Applet and click Remove.
5. Click OK to remove the object, and then click OK to close.
196 Troubleshooting iLO 2