HP Integrated Lights-Out 2 User Guide
Table Of Contents
- HP Integrated Lights-Out 2 User Guide
- Contents
- 1 Overview
- 2 Setting up iLO 2
- 3 Configuring iLO 2
- iLO 2 configuration overview
- Upgrading iLO 2 firmware
- Licensing
- User administration
- Configuring iLO 2 access
- Security
- Network
- SNMP/Insight Manager settings
- ProLiant BL p-Class configuration
- 4 Using iLO 2
- System status and status summary information
- iLO 2 Remote Console
- Remote Console overview and licensing options
- Remote Console settings
- IRC Fullscreen
- Integrated Remote Console option
- Multi-user access to the Integrated Remote Console
- Using Console Capture
- Using HP iLO Video Player
- Acquiring the Remote Console
- Remote Console
- Text-based remote console overview
- Virtual media
- Power management
- ProLiant BL p-Class Advanced management
- ProLiant BladeSystem HP Onboard Administrator
- 5 Directory services
- Overview of directory integration
- Benefits of directory integration
- Advantages and disadvantages of schema-free directories and HP schema directory
- Setting up Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Schema documentation
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory installation prerequisites
- Installing Active Directory on Windows Server 2008
- Directory services preparation for Active Directory
- Snap-in installation and initialization for Active Directory
- Example: Creating and configuring directory objects for use with iLO 2 in Active Directory
- Directory services objects
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory-enabled remote management
- HPQLOMIG directory migration utility
- Introduction to HPQLOMIG utility
- Compatibility
- HP Lights-Out directory package
- Using HPQLOMIG
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is selected
- Setting up management processors for directories
- Directory services schema
- 6 HP Systems Insight Manager integration
- 7 Troubleshooting iLO 2
- iLO 2 POST LED indicators
- Event log entries
- Hardware and software link-related issues
- JVM support
- Login issues
- Login name and password not accepted
- Directory user premature logout
- iLO 2 Management Port not accessible by name
- iLO 2 RBSU unavailable after iLO 2 and server reset
- Inability to access the login page
- Inability to access iLO 2 using Telnet
- Inability to access virtual media or graphical remote console
- Inability to connect to iLO 2 after changing network settings
- Inability to connect to the iLO 2 Diagnostic Port
- Inability to connect to the iLO 2 processor through the NIC
- Inability to log in to iLO 2 after installing the iLO 2 certificate
- Firewall issues
- Proxy server issues
- Two-factor authentication error
- Troubleshooting alert and trap issues
- Troubleshooting directory issues
- Troubleshooting Remote Console issues
- Remote Console applet has a red X when running Linux client browser
- Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window
- Remote Console no longer opens on the existing browser session
- Remote console text window not updating properly
- Remote Console turns gray or black
- Remote Serial Console troubleshooting
- Troubleshooting Integrated Remote Console issues
- Internet Explorer 7 and a flickering remote console screen
- Configuring Apache to accept exported capture buffers
- No console replay while server is powered down
- Skipping information during boot and fault buffer playback
- Out of Memory error starting Integrated Remote Console
- Session leader does not receive connection request when IRC is in replay mode
- Keyboard LED does not display correctly
- Inactive IRC
- IRC Failed to connect to server error message
- IRC toolbar icons do not update
- GNOME interface does not lock
- Repeating keys on the Remote Console
- Remote Console playback does not work when the host server is powered off
- Troubleshooting SSH and Telnet issues
- Troubleshooting terminal services issues
- Troubleshooting video and monitor issues
- Troubleshooting Virtual Media issues
- Troubleshooting iLO Video Player issues
- Troubleshooting Remote Text Console issues
- Troubleshooting miscellaneous issues
- Cookie sharing between browser instances and iLO 2
- Inability to access ActiveX downloads
- Inability to get SNMP information from HP SIM
- Incorrect time or date of the entries in the event log
- Inability to upgrade iLO 2 firmware
- iLO 2 network flash recovery
- Recovering from a bad iLO 2 flash image using network flash recovery
- Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD
- The iLO 2 firmware does not respond to SSL requests
- Testing SSL
- Resetting iLO 2
- Server name still present after ERASE utility is executed
- Troubleshooting a remote host
- 8 Technical support
- Acronyms and abbreviations
- Index
Proxy server issues
If the Web browser software is configured to use a proxy server, it will not connect to the iLO 2
IP address. To resolve this issue, configure the browser not to use the proxy server for the IP address
of iLO 2. For example, in Internet Explorer, select Tools>Internet Options>Connections>LAN
Settings>Advanced, and then enter the iLO 2 IP address or DNS name in the Exceptions field.
Two-factor authentication error
When attempting to authenticate to iLO 2 using two-factor authentication, you might receive the
message The page cannot be displayed. This message might appear for the following
reasons:
• No user certificates are registered on the client system. To correct this issue, register the
necessary user certificate on the client system, which might require software provided by the
smart card vendor.
• The user certificate is stored on a smart card or USB token that is not connected to the client
system. To correct this issue, connect the appropriate smart card or USB token to the client
system.
• The user certificate is not issued by the trusted CA. The trusted CA's certificate is configured
in iLO 2 on the Two-Factor Authentication settings page. The certificate configured as the
trusted CA, must be the public certificate of the CA that issues certificates in your organization.
To correct this issue, configure the appropriate certificate as the trusted CA on the iLO 2
Two-Factor Authentication settings page, or use a user certificate that is issued by the trusted
CA which is already configured.
• The user certificate is expired or not yet valid. Regardless of whether the expired certificate
maps to a local user, or whether it corresponds to a directory user account, iLO 2 does not
allow authentication with a certificate that has expired or that is not yet valid. Check the
validity dates of the certificate to verify that this is the cause of the The page cannot be
displayed message. To correct this, issue a valid certificate to the user. Map the certificate
to the local iLO 2 user account if you are authenticating local iLO 2 users and verify the iLO
2 time clock is set correctly.
• The user certificate was not digitally signed with the same certificate that is specified as the
trusted CA. Even though the name on the trusted CA certificate might match the issuer of the
user certificate, the user certificate might have been digitally signed by a different certificate.
View the certification path of the user certificate, and ensure that the public key of the issuing
certificate is the same as the public key of the trusted CA certificate. To correct this issue,
configure the appropriate certificate as the trusted CA on the iLO 2 Two-Factor Authentication
settings page, or use a user certificate that was issued by the trusted CA.
Troubleshooting alert and trap issues
ExplanationAlert
This trap is generated by a user through the Web configuration page.Test Trap
Server has lost power.Server Power Outage
Server has been reset.Server Reset
Remote user login attempt failed.Failed Login Attempt
This is an error condition that is not predefined by the hard-coded
MIB.
General Error
Circular log has been overrun.Logs
The state of the Security Override Switch has changed (On/Off).Security Override Switch Changed: On/Off
190 Troubleshooting iLO 2