HP Integrated Lights-Out 2 User Guide
Table Of Contents
- HP Integrated Lights-Out 2 User Guide
- Contents
- 1 Overview
- 2 Setting up iLO 2
- 3 Configuring iLO 2
- iLO 2 configuration overview
- Upgrading iLO 2 firmware
- Licensing
- User administration
- Configuring iLO 2 access
- Security
- Network
- SNMP/Insight Manager settings
- ProLiant BL p-Class configuration
- 4 Using iLO 2
- System status and status summary information
- iLO 2 Remote Console
- Remote Console overview and licensing options
- Remote Console settings
- IRC Fullscreen
- Integrated Remote Console option
- Multi-user access to the Integrated Remote Console
- Using Console Capture
- Using HP iLO Video Player
- Acquiring the Remote Console
- Remote Console
- Text-based remote console overview
- Virtual media
- Power management
- ProLiant BL p-Class Advanced management
- ProLiant BladeSystem HP Onboard Administrator
- 5 Directory services
- Overview of directory integration
- Benefits of directory integration
- Advantages and disadvantages of schema-free directories and HP schema directory
- Setting up Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Schema documentation
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory installation prerequisites
- Installing Active Directory on Windows Server 2008
- Directory services preparation for Active Directory
- Snap-in installation and initialization for Active Directory
- Example: Creating and configuring directory objects for use with iLO 2 in Active Directory
- Directory services objects
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory-enabled remote management
- HPQLOMIG directory migration utility
- Introduction to HPQLOMIG utility
- Compatibility
- HP Lights-Out directory package
- Using HPQLOMIG
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is selected
- Setting up management processors for directories
- Directory services schema
- 6 HP Systems Insight Manager integration
- 7 Troubleshooting iLO 2
- iLO 2 POST LED indicators
- Event log entries
- Hardware and software link-related issues
- JVM support
- Login issues
- Login name and password not accepted
- Directory user premature logout
- iLO 2 Management Port not accessible by name
- iLO 2 RBSU unavailable after iLO 2 and server reset
- Inability to access the login page
- Inability to access iLO 2 using Telnet
- Inability to access virtual media or graphical remote console
- Inability to connect to iLO 2 after changing network settings
- Inability to connect to the iLO 2 Diagnostic Port
- Inability to connect to the iLO 2 processor through the NIC
- Inability to log in to iLO 2 after installing the iLO 2 certificate
- Firewall issues
- Proxy server issues
- Two-factor authentication error
- Troubleshooting alert and trap issues
- Troubleshooting directory issues
- Troubleshooting Remote Console issues
- Remote Console applet has a red X when running Linux client browser
- Inability to navigate the single cursor of the Remote Console to corners of the Remote Console window
- Remote Console no longer opens on the existing browser session
- Remote console text window not updating properly
- Remote Console turns gray or black
- Remote Serial Console troubleshooting
- Troubleshooting Integrated Remote Console issues
- Internet Explorer 7 and a flickering remote console screen
- Configuring Apache to accept exported capture buffers
- No console replay while server is powered down
- Skipping information during boot and fault buffer playback
- Out of Memory error starting Integrated Remote Console
- Session leader does not receive connection request when IRC is in replay mode
- Keyboard LED does not display correctly
- Inactive IRC
- IRC Failed to connect to server error message
- IRC toolbar icons do not update
- GNOME interface does not lock
- Repeating keys on the Remote Console
- Remote Console playback does not work when the host server is powered off
- Troubleshooting SSH and Telnet issues
- Troubleshooting terminal services issues
- Troubleshooting video and monitor issues
- Troubleshooting Virtual Media issues
- Troubleshooting iLO Video Player issues
- Troubleshooting Remote Text Console issues
- Troubleshooting miscellaneous issues
- Cookie sharing between browser instances and iLO 2
- Inability to access ActiveX downloads
- Inability to get SNMP information from HP SIM
- Incorrect time or date of the entries in the event log
- Inability to upgrade iLO 2 firmware
- iLO 2 network flash recovery
- Recovering from a bad iLO 2 flash image using network flash recovery
- Recovering from a bad iLO 2 flash image using the HP Smart Update Firmware DVD
- The iLO 2 firmware does not respond to SSL requests
- Testing SSL
- Resetting iLO 2
- Server name still present after ERASE utility is executed
- Troubleshooting a remote host
- 8 Technical support
- Acronyms and abbreviations
- Index
1. Have only one active NIC on the client workstation. For example, disable the wireless network
card.
2. Configure the IP address of the client workstation network to match the iLO 2 Diagnostic Port
network so that the following conditions are met:
• The IP address setting is 192.168.1.X, where X is any number other than 1, because the
IP address of the diagnostic port is set at 192.168.1.1.
• The subnet mask setting is 255.255.255.0.
Inability to connect to the iLO 2 processor through the NIC
If you cannot connect to the iLO 2 processor through the NIC, try any or all of the following
troubleshooting methods:
• Confirm that the green LED indicator (link status) on the iLO 2 RJ-45 connector is on. This
condition indicates a good connection between the PCI NIC and the network hub.
• Look for intermittent flashes of the green LED indicator, which indicates normal network traffic.
• Run the iLO 2 RBSU to confirm that the NIC is enabled and verify the assigned IP address and
subnet mask.
• Run the iLO 2 RBSU and use the F1-Advanced tab inside of the DNS/DHCP page to see the
status of DHCP requests.
• Ping the IP address of the NIC from a separate network workstation.
• Attempt to connect with browser software by entering the IP address of the NIC as the URL.
You can see the iLO 2 Home page from this address.
• Reset iLO 2.
NOTE: If a network connection is established, you might have to wait up to 90 seconds for
the DHCP server request.
ProLiant BL p-Class servers have a Diagnostic Port available. Connecting a live network cable to
the diagnostic port causes iLO 2 to automatically switch from the iLO 2 port to the diagnostic port.
When switching between the diagnostic and back ports, allow one minute for the network switchover
to be complete before attempting connection through the browser.
Inability to log in to iLO 2 after installing the iLO 2 certificate
If the iLO 2 self-signed certificate is installed permanently into some browsers and the iLO 2 is
reset, you might not be able to log back in to iLO 2 because iLO 2 generates a new self-signed
certificate every time it is reset. When a certificate is installed in the browser, it is indexed by the
name contained in the certificate. This name is unique to each iLO 2. Every time iLO 2 resets, it
generates a new certificate with the same name.
To avoid this issue, do not install the iLO 2 self-signed certificate in the browser certificate store. If
you want to install the iLO 2 certificate, a permanent certificate must be requested from a CA and
imported into the iLO 2. This permanent certificate can then be installed in the browser certificate
store.
Firewall issues
The iLO 2 firmware communicates through several configurable TCP/IP ports. If these ports are
blocked, the administrator must configure the firewall to allow for communications on these ports.
See the Administration section of the iLO 2 user interface to view or change port configurations.
Login issues 189