HP Support Center Getting Started Guide
Table Of Contents
- Contents
- About HP Support Center
- Create an HP Passport account
- Identify and select your product
- Search HP Support Center
- Find product drivers and software
- Find product top issues
- Find advisories, bulletins and notices
- Find most viewed solutions
- Find product manuals
- Use task-based information
- Use Customer Self Repair
Create an HP Passport account
Although you do not need an HP Passport account to access most support information on HP Support
Center, creating an account and signing in to the site provides several benefits, such as:
l Access to additional features including Insight Online, patch, software updates and licensing.
l A saved product list allowing you to easily return to pages for your products.
l The ability to save product serial numbers to your profile so that you can easily review your warranty
status. If the product is under warranty, you can log a case or get other assistance.
l The ability to link Support Agreements, HP Care Packs and warranties to your account and get the
privileges they may provide, such as additional support content or support options.
To create an account, click Register at the top right or Register for HPPassport on the right side of the
Product Support screen, and fill in the required fields:
Page 5 of 18HP Support Center:Getting Started Guide