HP Insight Remote Support Solution Support FAQ

Frequently Asked Questions
HP Insight Remote Support: Solution Support FAQ Page 9 of 13
HANA Scale Out 1.1
Currently Supported Monitored Devices:
 BladeSystem c7000 Enclosure
 ProLiant BL680c G7 servers
o SUSE Linux Enterprise Server for SAP Applications is based on the latest
proven version of SUSE Linux Enterprise Server 11 Service Pack 2 and
inherits all software and hardware certifications.
o SNMP-based management only
 HP StoreAll 9300 Gateway Storage with HP Enterprise Virtual Array (EVA) P6550
 ProCurve 6120XG Switch
 ProCurve E5406zl Switch
 X3400 G2 Network Storage System
 HP 8/8 SAN Switch
Components not supported by Insight RS:
 ProLiant Specials - ProLiant SE1220
 JBODs are not recognized as endpoints by Insight Remote Support 7.x, but
monitoring of events such as hard disk drive, fan or power supply failures reported by
the Smart Array controller is supported.
 HP VC Flexfabric 10Gb/24
 Fusion IO accelerators
Installing Insight RS on HP AppSystem for SAP HANA:
Note: A separately ordered Hosting Device on a supported ProLiant Windows-based server
will be required to host Insight RS.
Business Suite on HANA – 2TB and 4TB
Currently Supported Monitored Devices:
 ProLiant DL980 G7
o SUSE Linux Enterprise Server for SAP Applications is based on the latest
proven version of SUSE Linux Enterprise Server 11 Service Pack 2 and
inherits all software and hardware certifications.
o SNMP-based management only
Components not supported by Insight RS:
 D2700 Disk Enclosure
o Although the D2700 JBOD device is not recognized as an endpoint by Insight
Remote Support 7.x, monitoring of events such as hard disk drive, fan or
power supply failures reported by the Smart Array controller is supported.
 PCIe IO Accelerator (673648-B21: HP 2410GB Multi Level Cell G2 PCIe ioDrive2
Duo)
Installing Insight RS on HP AppSystem for SAP HANA:
Note: A separately ordered Hosting Device on a supported ProLiant Windows-based server
will be required to host Insight RS.