HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

Table 2 HP ProLiant Gen8 server setup files for Intelligent Provisioning registration
Download pathFile
HP SPP website: http://www.hp.com/go/sppHP SPP
The HP Service Pack for ProLiant (SPP) includes the iLO
firmware, drivers, utilities, and AMS. As an alternative to
downloading this large file, you can download the
individual components separately.
iLO drivers and software website: http://www.hp.com/
support/ilo4
iLO firmware
Version 1.40 or later is required for Direct Connect Remote
Support registration.
Version 1.10 or later is required for Central Connect
Remote Support registration.
HP Intelligent Provisioning website: http://www.hp.com/
go/intelligentprovisioning
HP Intelligent Provisioning software
Version 1.60 or later is required for Direct Connect Remote
Support registration. Use the Intelligent Provisioning Firmware Update feature
to install a supported version of Intelligent Provisioning.
Version 1.20 or later is required for Central Connect
Remote Support registration.
Setting up an HP ProLiant Gen8 server
Complete the following procedure to set up an HP ProLiant Gen8 server that you want to register
for Insight Remote Support.
1. Install the HP ProLiant Gen8 server hardware.
2. Connect iLO to the network.
3. Verify that version 1.20 or later of Intelligent Provisioning is installed.
• Version 1.60 or later is required for Direct Connect Remote Support registration.
• Version 1.20 or later is required for Central Connect Remote Support registration.
4. Verify that a supported version of the iLO 4 firmware is installed.
• Version 1.40 or later is required for Direct Connect Remote Support.
• Version 1.10 or later is required for Central Connect Remote Support.
For information about installing an iLO firmware update, see the HP iLO 4 User Guide.
5. Verify that the time zone is set in iLO.
If the Time Zone value is incorrect, Insight Online will display incorrect time stamps for events
and data collections.
For instructions, see the HP iLO 4 User Guide.
6. Verify that a DNS server is configured in iLO.
By default, iLO is set to use DHCP to configure DNS servers and other network settings.
For more information, see the HP iLO 4 User Guide.
Setting up an HP BladeSystem c-Class enclosure for Insight Remote Support
registration
This document provides instructions for configuring and using the embedded Remote Support
functionality that is available through Onboard Administrator. If you do not want to use the
embedded Remote Support functionality, you can configure remote support for your HP BladeSystem
c-Class enclosure by using SNMP. For information about using this configuration, see the HP Insight
Remote Support Monitored Devices Configuration Guide.
Setting up an HP BladeSystem c-Class enclosure for Insight Remote Support registration 9