HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

Setting up an HP ProLiant Gen8 server for Insight Remote Support
registration
The method you use to set up an HP ProLiant Gen8 server for Insight Remote Support registration
is different depending on whether you will use iLO or Intelligent Provisioning to perform the
registration procedure.
• For iLO registration, see “Method 1: Setting up an HP ProLiant Gen8 server for registration
through the iLO web interface” (page 7).
• For Intelligent Provisioning registration, see “Method 2: Setting up an HP ProLiant Gen8 server
for registration through Intelligent Provisioning” (page 8).
This document provides instructions for configuring and using the embedded Remote Support
functionality that is available through the iLO web interface and Intelligent Provisioning. If you do
not want to use the embedded Remote Support functionality, you can configure remote support for
your HP ProLiant Gen8 server by using SNMP Agents or WBEM Providers. For information about
using this configuration, see the HP Insight Remote Support Monitored Devices Configuration Guide.
Method 1: Setting up an HP ProLiant Gen8 server for registration through the iLO
web interface
Downloading the required files
Ensure that you have the files you need to set up or update an HP ProLiant Gen8 server. Depending
on your configuration, you might need the files listed in Table 1 (page 7).
Table 1 HP ProLiant Gen8 server setup files for iLO registration
Download pathFile
HP SPP website: http://www.hp.com/go/sppHP SPP
The HP Service Pack for ProLiant (SPP) includes the iLO
firmware, drivers, utilities, and AMS. As an alternative to
downloading this large file, you can download the
individual components separately.
iLO drivers and software website: http://www.hp.com/
support/ilo4
iLO firmware
Version 1.40 or later is required for Direct Connect Remote
Support registration.
Version 1.10 or later is required for Central Connect
Remote Support registration.
iLO drivers and software website: http://www.hp.com/
support/ilo4
HP ProLiant iLO 3/4 Channel Interface Driver
Optional: AMS installer
• HP Support website (all OS): http://www.hp.com/
support
For more information about AMS, see “Using AMS” (page
54).
• iLO drivers and software website (Windows, SUSE, Red
Hat, and VMware): http://www.hp.com/support/ilo4
• Management Component Pack for ProLiant (Ubuntu):
http://downloads.linux.hp.com/SDR/
Setting up an HP ProLiant Gen8 server
Complete the following procedure to set up an HP ProLiant Gen8 server that you want to register
for Insight Remote Support.
1. Install the HP ProLiant Gen8 server hardware.
2. Connect iLO to the network.
Setting up an HP ProLiant Gen8 server for Insight Remote Support registration 7