HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

server identification, 44
server OS name and version not listed, 44
viewing a test event, 35
viewing data collection information, 40
installing
Agentless Management Service, 54
Intelligent Provisioning registration
required files, 8
setting up the server, 8
N
network requirements
Central Connect, 25
Direct Connect, 11
O
Onboard Administrator
connection error during registration, 49
sending a test event, 34
sending data collection information, 37
Onboard Administrator registration
required files, 9
setting up the enclosure, 9
overview, 4
P
prerequisites, 6
Central Connect registration, 25
Direct Connect registration, 11
enclosure, 9
Insight Online, 10
pre-installation, 6
server, 7
R
RIBCL protocol
configuring for Central Connect Remote Support, 61
S
server
Central Connect registration
iLO, 26
Intelligent Provisioning, 27
Central Connect unregistration
iLO, 31
Intelligent Provisioning, 31
changing the remote support configuration, 43
Direct Connect registration
iLO, 12
Intelligent Provisioning, 14
Direct Connect unregistration
iLO, 24
Intelligent Provisioning, 24
duplicate registration, 45
OS name and version not listed, 44
prerequisites, 7
setting up for registration
iLO, 7
Intelligent Provisioning, 8
service events
sending a test event
iLO, 33
OA, 34
viewing a test event
Insight Online, 35
Insight RS Console, 35
support, 53
T
troubleshooting
certificate error, 46, 51
duplicate records, 50
duplicate registration, 45
HP SIM credentials, 51
iLO connection error, 49
iLO firmware update, 45
iLO session ends during Direct Connect registration, 50
incorrect OS information, 46
OA connection error, 49
registered server with new system board, 50
server identification, 44
server OS name and version not listed, 44
SSL Bio Error, 50
time stamp, 51
warranty status, 51
V
verifying
Agentless Management Service, 55
W
warranty
incorrect status, 51
verifying, 6
web proxy
configuring
iLO, 12, 17
Intelligent Provisioning, 14
editing
iLO, 14
Intelligent Provisioning, 16
OA, 19
66 Index