HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

Index
A
Active Health System reporting
schedule, 38
Agentless Management Service, 7, 44
installing, 54
verifying installation, 55
B
browser support, 6
C
Central Connect Remote Support
changing to Direct Connect, 43
enclosure registration, 29
enclosure unregistration, 32
incorrect warranty details, 51
Insight RS Hosting Device, 26, 59
network requirements, 25
prerequisites, 25
RIBCL protocol, 61
server registration
iLO, 26
Intelligent Provisioning , 27
server unregistration
iLO, 31
Intelligent Provisioning , 31
SSL Bio Error during registration, 50
Channel Partner IDs, 6
collections see data collection
D
data collections
schedule
iLO, 36
OA, 37
sending
iLO, 36
OA, 37
viewing
Insight Online, 39
Insight RS, 40
Direct Connect Remote Support
changing to Central Connect, 43
completing registration in Insight Online, 20
enclosure registration, 17
enclosure unregistration, 24
iLO connection error, 49
iLO session ends during registration, 50
network requirements, 11
OA connection error, 49
prerequisites, 11
registered server with new system board, 50
registering an Insight RS Hosting Device, 42
server registration
iLO, 12
Intelligent Provisioning, 14
server unregistration
iLO, 24
Intelligent Provisioning, 24
documentation, 53
E
enclosure
Central Connect registration, 29
Central Connect unregistration, 32
changing the remote support configuration, 43
Direct Connect registration, 17
Direct Connect unregistration, 24
prerequisites, 9
setting up, 9
H
HP BladeSystem c-Class enclosure see enclosure
HP Passport, 6
HP ProLiant Gen8 server see server
HP SIM
configuring the HP SIM Adapter, 61
missing credentials, 51
HPONCFG, 45
I
iLO
certificate error, 46
connection error during registration, 49
firmware update error, 45
sending a test event, 33
sending Active Health System information, 38
sending data collection information, 36
session ends during Direct Connect registration, 50
iLO registration
required files, 7
setting up the server, 7
Insight Online
completing Direct Connect registration, 20
duplicate records, 50
incorrect OS information, 46
server identification, 44
server OS name and version not listed, 44
verifying access, 10
viewing a test event, 35
viewing data collection information, 39
Insight RS
certificate error, 51
collection time stamp, 51
configuring the HP SIM Adapter, 61
event time stamp, 51
Hosting Device, 26
Hosting Device Setup Wizard, 59
incorrect warranty details, 51
registering a Hosting Device for remote support, 42
RIBCL protocol, 61
65