HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

6 Re-registering HP ProLiant Gen8 servers and HP
BladeSystem c-Class enclosures
This chapter describes the procedures for re-registering devices that were previously registered for
Remote Support. The following cases are supported:
• “Registering an HP ProLiant Gen8 server that is used as an Insight RS Hosting Device for Direct
Connect Remote Support” (page 42)
• “Changing an HP ProLiant Gen8 server or HP BladeSystem c-Class enclosure from Central
Connect to Direct Connect Remote Support” (page 43)
• “Changing an HP ProLiant Gen8 server or HP BladeSystem c-Class enclosure from Direct
Connect to Central Connect Remote Support” (page 43)
Registering an HP ProLiant Gen8 server that is used as an Insight RS Hosting
Device for Direct Connect Remote Support
HP does not support Direct Connect Remote Support registration of an HP ProLiant Gen8 server
that is in use as an Insight RS or Insight Remote Support Advanced Hosting Device. If you register
an active Insight RS Hosting Device for Direct Connect Remote Support, all of the devices that are
monitored by that Hosting Device will be unable to communicate with HP to receive Remote Support.
Use the following procedure to change an HP ProLiant Gen8 server from an Insight RS or Insight
Remote Support Advanced Hosting Device to a device that is monitored by Direct Connect Remote
Support.
1. Optional: If you will create a new Hosting Device to monitor the devices that were monitored
by the HP ProLiant Gen8 server, export a bulk .CSV File containing the list of monitored
devices.
For more information, see the HP Insight Remote Support Installation and Configuration Guide
or the Insight Remote Support Advanced Central Management Server Configuration Guide.
2. Unregister the monitored devices from the Insight RS Hosting Device that will be changed to
a device that is monitored by Direct Connect Remote Support.
For instructions, see “Method 1: Using iLO to unregister from Central Connect Remote Support”
(page 31) or “Method 2: Using Intelligent Provisioning to unregister from Central Connect
Remote Support” (page 31).
3. Unregister the HP ProLiant Gen8 server Hosting Device from Insight RS.
For instructions, see “Method 1: Using iLO to unregister from Central Connect Remote Support”
(page 31) or “Method 2: Using Intelligent Provisioning to unregister from Central Connect
Remote Support” (page 31).
4. Uninstall Insight RS from the HP ProLiant Gen8 server.
5. Use iLO or Intelligent Provisioning to register the HP ProLiant Gen8 server for Direct Connect
Remote Support.
For instructions, see “Registering devices for Direct Connect Remote Support” (page 11).
6. Optional: Install Insight RS or Insight Remote Support Advanced on a different server, and
then configure a new Hosting Device.
For more information, see the HP Insight Remote Support Installation and Configuration Guide
or the Insight Remote Support Advanced Central Management Server Configuration Guide.
7. Optional: Import the Bulk CSV file into the Insight RS software on the new Hosting Device.
For more information, see the HP Insight Remote Support Installation and Configuration Guide
or the Insight Remote Support Advanced Central Management Server Configuration Guide.
42 Re-registering HP ProLiant Gen8 servers and HP BladeSystem c-Class enclosures