HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

5 Working with service events and collections
You can use iLO and OA to work with service events and collections. These features are not
available in the Intelligent Provisioning software.
Sending a test service event
You can send a test event to verify that your Insight Remote Support configuration is working
correctly. The procedure to use depends on the software you will use to initiate the test.
• “Sending a test service event with iLO” (page 33)
• “Sending a test service event with OA” (page 34)
Sending a test service event with iLO
1. Log in to the iLO web interface (https://<iLO hostname or IP address>).
2. Navigate to the Remote Support→Service Events page, as shown in Figure 20 (page 33).
Figure 20 iLO Service Events page
3. Click Send Test Event.
The following message appears:
Are you sure you want to send a test event?
4. Click OK.
The following messages appear:
Test Service Event Transmission initiated
Service Event transmission in progress.
When the transmission is complete, the test event is listed in the Service Event Log, the Insight
RS Console (Central Connect only), and Insight Online.
If the test is successful, the Submit Status in the Service Event Log displays the text No Error.
Sending a test service event 33